1st Edition
Performance Management in Healthcare Improving Patient Outcomes, An Integrated Approach
248 Pages
by
Routledge
248 Pages
by
Routledge
248 Pages
by
Routledge
Also available as eBook on:
This important new text demonstrates a step-by-step approach to understanding and improving performance management in healthcare organizations. It discusses the relevance of performance management to disease management and the professional development of the discipline, debates topical issues inherent in healthcare performance management, and includes case histories to assist in improving... Read more
Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Description and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders Part 4: Case Histories
Biography
Walburg, Jan; Bevan, Helen; Wilderspin, John; Lemmens, Karin
