1st Edition

Investigating Workplace Discourse

By Almut Koester Copyright 2006
200 Pages
by Routledge

200 Pages
by Routledge

192 Pages
by Routledge

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of... Read more
Notes on data and transcription, Acknowledgements, 1 Workplace discourse: an overview, 2 Approaches to analysing workplace discourse, 4 Relational goals: a framework for analysing interpersonal dimensions of workplace talk, 5 A corpus- based comparison of workplace genres, 6 Negotiating consensus and confl ict in workplace talk, 7 Relational talk in workplace interactions, 8 Conclusion, Notes, Bibliography, Index

Biography

Koester, Almut