1st Edition
Understanding E-Government in Europe Issues and Challenges
Part 1: The Fundamentals of e-Government in Europe 1. The Fifth Estate: Democratic Social Accountability through the Emerging Network of Networks William H. Dutton 2. Delivering Citizen-Centric Public Services Through Technology in Europe-Facilitated Organisational Change Michael Blakemore, Neil Mcdonald, Nicola Hall and Rasa Jucuite 3. e-Government Beyond i2010: European e-Government current Challenges and Future Scenarios Cristiano Codagnone and David Osimo Part 2: Conceptual Challenges 4. Electronic Government and Government Transformation: Technical Interactivity, Political Influence and Citizen Return Filipe Montargil 5. e-Government, Customers, and Citizens Michael Margolis and Gerson Moreno-Riaño 6. Accountability in the Context of e-Government Dimitra I. Petrakaki 7. Addressing the Real World of Public Consultation: Whither e-Consultation? David O’Donnell, Paul Mccusker, G. Honor Fagan, Simon Stephens, D. R. Newman, John Morison and Michael Murray Part 3: e-government in Practice 8. Online Dispute Resolution, e-Justice and Web 2.0 Joseph Savirimuthu 9. Identity Management in E-government Service Provision: Towards New Modes of Government and Citizenship Miriam Lips, John Taylor and Joe Organ 10. Biometrics: From Biometricised Borders to Securitising Non-territorial Space Juliet Lodge 11. The Merging of Health and Technology for Europe’s Future: Identifying Obstacles and Achieving a Successful eHealth Implementation Savvas Savvides and Vassiliki N. Koutrajou 12. Overcoming Barriers to Innovation in e-Government: The Swiss Way Gianluca Misuraca, Pierre Rossel and Olivier Glassey 13. Elected Politicians and their ‘Tastes’ For e-Democracy: Experiences from the Netherlands, United Kingdom and Norway Arthur Edwards Part 4: Perceptions, Subversions, and New Challenges to e-Government 14. Challengers to Traditional E-Government (Non-governmental Actors) Paul. G. Nixon, Antje Grebner and Maria Laura Sudulich 15. Responding to Cyberterror – A Failure to Firewall Freedoms? Rajash Rawal 16. Ministry of Truth? Perceptions of Trust in e-Government Paul G. Nixon 17. Using e-Government for Communication and Co-Ordination among Regional International Organizations – Preliminary Insights from Nascent Interactions Vassiliki N. Koutrakou. Conclusions Paul G. Nixon, Rajash Rawal and Vassiliki N. Koutrakou
Biography
Paul G. Nixon is Senior Lecturer of Political Science at The Hague University of Applied Sciences, the Netherlands.
Vassiliki N. Koutrakou is Director of the Centre for Research in European Studies (CREST) at the University of East Anglia, Norwich, UK.
Rajash Rawal is a Lecturer in European Politics at Academy of European Studies & Communication Management, at The Hague University of Applied Sciences, the Netherlands.
