Strategic Planning for Public Relations
Routledge – 2013 – 524 pages
This innovative and popular text provides a clear pathway to developing public relations campaigns and other types of strategic communication. Implementing the pragmatic, in-depth approach of the previous editions, author Ronald D. Smith presents a step-by-step unfolding of the strategic campaign process used in public relations practice. Drawing from his experience in professional practice and in the classroom, Smith walks readers through the critical steps for the formative research, strategic and tactical planning, and plan evaluation phases of the process.
Offering clear explanations, relevant examples, and practical exercises, this text identifies and discusses the decision points and options in the development of a communication program. The cases and examples included here explore classic real-world public relations situations as well as current, timely events. This fourth edition highlights the results of new research studies on opinions and practices within the discipline, and adds overviews of several award-winning public relations campaigns.
As a classroom text or a resource for professional practice, this volume provides a model that can be adapted to fit specific circumstances and used to improve effectiveness and creativity in communication planning. It serves as an accessible and understandable guide to field-tested procedures, offering practical insights that apply to public relations campaigns and case studies coursework.
Phase One - FORMATIVE RESEARCH
Step 1: Analyzing the Situation
Step 2: Analyzing the Organization
Step 3: Analyzing the Publics
Phase Two - STRATEGY
Step 4: Establishing Goals and Objectives
Step 5: Formulating Action and Response Strategies
Step 6: Developing the Message Strategy
Phase Three - TACTICS
Step 7: Selecting Communication Tactics
Step 8: Implementing the Strategic Plan
Phase Four - EVALUATION RESEARCH
Step 9: Evaluating the Strategic Plan
A – Applied Research
B – Ethical Standards
C – Sample Campaigns
D – Effective Media Engagement
Citations and Recommended Readings
Ronald D. Smith is Professor of Public Communication and former Chair of the Communication Department at Buffalo State (SUNY). He currently serves as interim Associate Dean of the School of Arts and Humanities. He is an accredited member of the Public Relations Society of America.