1st Edition

Innovations and Institutions An Institutional Perspective on the Innovative Efforts of Banks and Insurance Companies

By Patrick Vermeulen, Jörg Raab Copyright 2007
188 Pages 2 B/W Illustrations
by Routledge

192 Pages 2 B/W Illustrations
by Routledge

Using institutional theory to explain innovation and merging academic and critical analysis with practical recommendations, this book provides a full and rich account of how new products are brought to market; considering both the successes and failures in equal measure. This book takes the meeting point of two seemingly incongruous schools of theoretical thought to enlighten the debate... Read more

Table of Contents

Chapter One

Introduction *

1.1 Introduction *

1.2 Managing innovation *

1.3 An institutional perspective *

1.4 Relevance of the study *

1.5 Outline of the book *

Chapter Two

Institutions and Innovations *

2.1 Introduction *

2.2 Innovation *

2.3 Defining incremental product innovation *

2.4 Organizing for sustained innovation *

2.5 Institutional theory *

2.6 Do institutions change? *

2.7 Institutional forces affecting incremental innovation *

2.7.1 Regulative forces *

2.7.2 Normative forces *

2.7.3 Cultural-cognitive forces *

Chapter Three

Intermezzo: A Service Environment *

3.1 Services *

3.2 Developing New Services: an overview of the literature *

3.3 Consequences of service features for developing new services *

Chapter Four

Methodological Considerations *

4.1 Qualitative research *

4.2 Qualitative research strategies *

4.3 The use of literature *

4.4 Data collection *

4.5 Data analysis procedures *

Chapter Five

Exploring New Service Development *

5.1 Organizing New Service Development; some basic notions *

5.1.1 Project organization *

5.1.2 The development approach *

5.1.3 Teamwork *

5.2 Results of the exploratory study *

5.2.1 Project organization *

5.2.2 Product development approach *

5.2.3 Teamwork *

5.3 Barriers for incremental product innovation *

5.4 Preliminary conclusions *

Chapter Six

Organizing New Service Development *

6.1 Introducing financial firms *

6.2 Project organization *

6.3 Integration of departments *

6.4 Conflicting interests and priorities *

6.5 Use of NPD methods and tools *

6.6 Conclusion *

Chapter Seven

An Institutional Perspective on Persistent Innovation Problems *

7.1 Organizational institutional forces *

7.2 Intraorganizational regulative forces *

7.3 Intraorganizational normative forces *

7.4 Intraorganizational cultural-cognitive forces *

Chapter Eight

Towards an institutional theory of innovation *

8.1 Introduction *

8.2 A model for innovation *

8.2.1 Institutional forces *

8.2.2 Precipitating dynamics *

8.2.3 Enabling dynamics *

8.3 Concluding remarks *

Chapter Nine

Conclusion *

9.1 Introduction *

9.2 Developing new financial services *

9.3 The impact of institutional forces *

9.4 Contributions *

9.5 Limitations and future research *

Notes *

References *

Biography

Patrick Vermeulen is Associate Professor of Organization Studies at Tilburg University in the Netherlands. Jorg Raab is Assistant Professor of Policy and Organization Studies at Tilburg University in the Netherlands.