1st Edition
Social Media in Disaster Response How Experience Architects Can Build for Participation
1: Experience, Disaster, and the Social Web
Architecting Mediated Systems
The Social Web
Disaster, Communication, and the Social Web
Disaster Cases
Overview of Chapters
Who this Book is for
2: Methods for Researching and Architecting the Social Web
Users and Participants
Content and Exchange
Networks and Agency
Identifying and Mapping
Conclusion
3: Locating Data in the Aftermath of Hurricane Katrina
Ecosystems and Data
Locating Data and Sources in the Wake of Hurricane Katrina
Practical Solutions
Conclusion
4: Validating Information during the London Bombings
Ecosystems and Information
Tracing the Translation from Data to Information in the London Bombings
Practical Solutions
Conclusion
5: Transferring Knowledge During the Mumbai Attacks
Ecosystems and Knowledge
Distributing Knowledge Across Systems
Practical Solutions
Conclusion
6: Architecting Systems for Participation
New Disasters: Participant Innovations and Continued Struggles
Frameworks for Participant-Centered Architectures
Participatory Futures
Biography
Liza Potts is an assistant professor in the Department of Writing, Rhetoric, and American Cultures at Michigan State University. She is a senior researcher at Writing in Digital Environments Research Center, the director of user experience at MATRIX, and a collaborator at Creativity Exploratory—a practice-based addition to the College of Arts and Letters curriculum. Her research interests include technologically mediated communication, experience architecture, and participatory culture. Potts is the chair of the Association for Computer Machinery's Special Interest Group on Design of Communication (ACM: SIGDOC) and the co-editor of Communication Design Quarterly Review. She has worked for Microsoft, consultancies, and start-ups as a director, user experience architect, and program manager.
"Social Media in Disaster Response provides methods, tools, and examples for analyzing communication systems and experiences as well as architecting the social Web, which could interest a broad body of readers within academia and industry." - Lin Don, Georgia State University, USA
