254 Pages
by
Routledge
256 Pages
by
Routledge
256 Pages
by
Routledge
Also available as eBook on:
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It... Read more
Preface; Quality as a strategic issue; Quality management systems; Determining the capability for quality; Design control and management; Control of quality; Managing quality costs; The organization of quality; Teamwork for quality; Training for quality; Assessment of quality; Bibliography; Index.
Biography
Desmond Bell, Philip McBride, George Wilson
