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  1. Women, Identity and India's Call Centre Industry

    By J.K. Tina Basi

    Series: Routledge Research on Gender in Asia Series

    This book examines the concept of globalised identities and the way in which agency is exercised over identity construction by women working in India’s transnational call centre industry. Drawing on qualitative empirical data and extensive original fieldwork, the book provides a nuanced analysis...

    Published March 28th 2012 by Routledge

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