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1. The Pocket Guide to the Baldrige Criteria (5-Pack)

   16th Edition

   By Mark Graham Brown

   Updated yearly to match changing requirements, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. The Baldrige criteria are being used by thousands of organizations around the world to evaluate their progress toward becoming the best in their...

   Published April 11th 2011 by Productivity Press
2. The Pocket Guide to the Baldrige Criteria (5-Pack)

   15th Edition

   By Mark Graham Brown

   Updated yearly to match changing requirement, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. Most organizations that use the Baldrige criteria have no interest in applying for, or winning, the award. It is not about the award, or how to...

   Published March 22nd 2011 by Productivity Press
3. Baldrige Award Winning Quality -- 17th Edition

   How to Interpret the Baldrige Criteria for Performance Excellence

   By Mark Graham Brown

   The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the...

   Published April 16th 2008 by Productivity Press
4. Beyond the Balanced Scorecard

   Improving Business Intelligence with Analytics

   By Mark Graham Brown

   Improve the "Health" of Your Organization by Using the Right Metrics! The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing...

   Published January 11th 2007 by Productivity Press
5. Winning Score

   How to Design and Implement Organizational Scorecards

   By Mark Graham Brown

   Now in Paperback! Highlighted with valuable tips and Brown's firsthand experiences, Winning Score is an excellent tool for constructing a performance measurement system. It explains how to lay the foundation for the balanced scorecard by developing operational and strategic plans. Winning Score...

   Published January 2nd 2007 by Productivity Press
6. Keeping Score

   Using the Right Metrics to Drive World Class Performance

   By Mark Graham Brown

   Keeping Scoreensures that you look at the right metrics. The author contends that metrics must focus on the past, present, and future and be based on the needs of the customers, shareholders, and employees. Measuring everything is more damaging than measuring nothing -- pinpointing the vital...

   Published October 29th 2006 by Productivity Press
7. Baldrige Award Winning Quality - 14th Edition

   How to Interpret the Baldrige Criteria for Performance Excellence

   By Mark Graham Brown

   The Baldrige criteria have been updated and finely tuned for 2005. Reflecting recent events, the new criteria include a focus on an organization's business ethics and governance systems. It asks how a company plans to stay operational during an emergency event, such as a terrorist act or a natural...

   Published April 7th 2005 by Productivity Press
8. Get It, Set It, Move It, Prove It

   60 Ways To Get Real Results In Your Organization

   By Mark Graham Brown

   Selected As One of "The Year's Best Reference and Reading Material", Industrial Engineer Magazine, December 2004If you seek to produce measurable results in your organization, this book is for you. It provides practical and useful methods that you can use immediately and points out habits you...

   Published September 14th 2004 by Productivity Press
9. Baldrige Award Winning Quality - 13th Edition

   How to Interpret the Baldrige Criteria for Performance Excellence

   By Mark Graham Brown

   The 13th edition for the 2004 Baldrige criteria provides you with the best understanding of this exhaustive quality program. Written in an easy-to-understand format by one of the best-known authorities on the Baldrige criteria, Mark Graham Brown, it is the most recognized reference in its field....

   Published March 1st 2004 by Productivity Press
10. Baldrige Award Winning Quality - 12th Edition

    How to Interpret the Baldrige Criteria for Performance Excellence

    By Mark Graham Brown

    How to Interpret the Baldrige Criteria for Performance ExcellenceThe twelfth edition for the 2003 Baldrige criteria provides you with the best understanding of this exhaustive quality program. Written in an easy-to-understand format by one of the best-known authorities on the Baldrige criteria,...

    Published March 17th 2003 by Productivity Press