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1. Second Victim

   Error, Guilt, Trauma, and Resilience

   By Sidney Dekker

   How do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an...

   Published March 25th 2013 by CRC Press
2. Patient Safety

   A Human Factors Approach

   By Sidney Dekker

   Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and...

   Published May 19th 2011 by CRC Press
3. Ten Questions About Human Error

   A New View of Human Factors and System Safety

   By Sidney Dekker

   Series: Human Factors in Transportation

   Ten Questions About Human Error asks the type of questions frequently posed in incident and accident investigations, people's own practice, managerial and organizational settings, policymaking, classrooms, Crew Resource Management Training, and error research. It is one installment in a larger...

   Published December 26th 2004 by CRC Press