Tourism Management Books

New and Published Books

1. Marketing and Managing Tourism Destinations

   By Alastair Morrison

   Marketing and Managing Tourism Destinations is a comprehensive and integrated textbook which uniquely considers both destination marketing and management in one volume. It focuses on how destination marketing is planned, implemented and evaluated as well as the management and operations of...

   Published February 27th 2013 by Routledge
2. Human Resource Management in the Hospitality Industry

   A Guide to Best Practice, 9th Edition

   By Michael Boella, Steven Goss-Turner

   Now in its ninth edition, Human Resource Management in the Hospitality Industry: A Guide to Best Practice, is fully updated with new legal information, data, statistics and examples. Taking a 'process' approach, it provides the reader with an essential understanding of the purpose, policies and...

   Published February 25th 2013 by Routledge
3. Event Management in Sport, Recreation and Tourism

   Theoretical and Practical Dimensions

   By Cheryl Mallen, Lorne Adams

   Now in a fully revised and updated second edition, Event Management in Sport, Recreation and Tourism provides a comprehensive theoretical and practical framework for planning and managing events. Focusing on the role of the event manager and their diverse responsibilities through each phase of the...

   Published December 3rd 2012 by Routledge
4. Managing and Marketing Tourist Destinations

   Strategies to Gain a Competitive Edge

   By Metin Kozak, Seyhmus Baloglu

   Series: Routledge Advances in Tourism

   Destination marketing is more challenging than other goods and services. The basis of competitive advantage shifts from tourism resources only (destination marketing) to a location-based or city-wide integrated management (place marketing). In this book, tourism scholars Metin Kozak and Seyhmus...

   Published September 4th 2012 by Routledge
5. Event Tourism and Cultural Tourism

   Issues and Debates

   Edited by Larry Dwyer, Eugenia Wickens

   Event and cultural tourism as a social practice is a widespread phenomenon of global socio-economic importance. The purpose of the book is to bring together current thinking on contemporary issues relating to the management and marketing of cultural events and attractions. The contributions to the...

   Published August 8th 2012 by Routledge
6. Cruise Operations Management

   Hospitality Perspectives

   By Philip Gibson

   Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for...

   Published January 31st 2012 by Routledge
7. Tourism Supply Chain Management

   By Haiyan Song

   Series: Advances in Tourism

   Fierce global competition in the tourism industry is now focused on integral parts of supply chains rather than on individual firms. The highly competitive environment has forced tourism firms to look for ways to enhance their competitive advantage. Tourism products are often viewed by consumers as...

   Published November 13th 2011 by Routledge
8. Advances in Service Network Analysis

   Edited by Noel Scott, Eric Laws

   Advances in Service Network Analysis examines advances in the management and analysis of networks of organizations in service industries. In recent years recognition of the significance of inter-organizational networks for the provision of complex services, for example at tourist destinations, has...

   Published September 11th 2011 by Routledge
9. Tourism Management

   4th Edition

   By Stephen Page

   One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as...

   Published March 21st 2011 by Routledge
10. Tourist Customer Service Satisfaction

    An Encounter Approach

    By Francis Noe, Muzaffer Uysal, Vincent Magnini

    Series: Advances in Tourism

    Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which...

    Published July 21st 2010 by Routledge