Performance Management in Healthcare
Improving Patient Outcomes, An Integrated Approach
Edited by Jan Walburg, Helen Bevan, John Wilderspin, Karin Lemmens
Series: Routledge Health Management
List Price: $175.00
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- ISBN: 978-0-415-32397-0
- Binding: Hardback (also available in Paperback)
- Published by: Routledge
- Publication Date: 12/22/2005
- Pages: 256
- Trim Size: 234X156
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Table of Contents
Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Description and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders Part 4: Case Histories