Managing Airports 4th Edition
Updated to reflect the many important developments airport management this fourth edition presents a comprehensive and cutting-edge insight into today's international airport industry. Click here to read more.
Approaching management strategy from a commercial perspective, this book provides an innovative insight into the processes behind running a successful airport, this fourth edition includes:
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"...essential reading for anyone working, analyzing, investing, studying or just generally interested in the airport industry..." – Dr. Rafael Echevarne, ACI World
“the top must read” for airport professionals..." – Dr. Romano Pagliari, Cranfield University
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Tourism and Entrepreneurship: International Perspectives provides an innovative, interdisciplinary approach. This book takes, as its central theme, the role of entrepreneurship in the context of regional, local and national tourism development. By engaging with top academics in both tourism and...
Published May 18th 2009 by Routledge
Series: Advances in Tourism
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. Service is about people, how they relate to one another, fulfill each other’s needs and ultimately care for each other. Yet surprisingly there are few or any books which...
Published July 21st 2010 by Routledge
Managing Tourism in a Changing World provides an overview of state-of-the-art research surrounding today’s tourism management. Recognising the relevance of tourism activities as major economic drivers, this book offers a significant contribution to the advancement of managerial practice in the...
Published July 8th 2013 by Routledge
Event and cultural tourism as a social practice is a widespread phenomenon of global socio-economic importance. The purpose of the book is to bring together current thinking on contemporary issues relating to the management and marketing of cultural events and attractions. The contributions to the...
Published April 23rd 2014 by Routledge
Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time. It introduces students to fundamental strategic management principles in a Tourism, Hospitality and Events context and brings theory to life by integrating a host...
To Be Published January 20th 2015 by Routledge
One of the leading texts in the field, Tourism Management is the ideal introduction to the fundamentals of tourism as you study for a degree, diploma or single module in the subject. It is written in an engaging style that assumes no prior knowledge of tourism and builds up your understanding as...
To Be Published December 23rd 2014 by Routledge