A Guide to Innovation Processes and Solutions for Government: 1st Edition (Hardback) book cover

A Guide to Innovation Processes and Solutions for Government

1st Edition

By Gregory C. McLaughlin, DBA, William R. Kennedy, DBA

CRC Press

254 pages | 56 B/W Illus.

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pub: 2015-08-25
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Description

In today’s knowledge-driven global environment, fueled by an ever-increasing appetite for timely information, decision makers and senior leaders across all government agencies are seeking new ways to boost efficiencies. A Guide to Innovation Processes and Solutions in Government provides a roadmap for successful implementation of innovation for government organizations and subcontractors and suppliers working for the federal government.

The book details proven tools and processes that can make significant improvements in how the federal sector handles opportunities for innovation. It introduces the authors’ transformational innovation approach that is easy to implement. The N2OVATE™ process, selects the best innovation value-driven projects for implementation.

Presenting insights that can help readers bridge the gap between the shareholder, stakeholder, and customer, the book includes descriptive examples and a case study that illustrate the application of the N2OVATE™ methodology. It explains what it takes to achieve sustained innovation success within the federal sector and includes numerous easy-to-follow assessments, process flowcharts, tools, and strategies for achieving sustained innovation success within any government agency or organization.

The book guides you through the innovation process, from assessment to strategy to project implementation. It not only tells you what to do, but also how to do it. Seamless, robust, and reliable technology coupled with a proper innovation management approach can provide the mechanism for sustained innovation success. After reading this book, you will better understand what it takes to increase your innovation opportunity outcome while reducing waste, inefficiencies, and ineffectiveness.

Table of Contents

Why This Book Is Necessary

Introduction

Why Innovation Is Such a Difficult Goal to Achieve

Ongoing Research

Culture and the Environment

Dynamic Capabilities

Requirements

Assessment

Strategies for Innovation

Innovation Process Management

Incremental Innovation

Summary

Innovation: A Combination of Perspectives

Introduction

Coalescence/Combination

Opinions: Expanding the Definition of Innovation

A Research Study

Background

Summarizing the Results

The Contribution of Satisfaction

Needs (Requirements) Satisfaction

User (Customer) Satisfaction

The Amalgamation of Choices

The Importance of Information

The Influence of Judgment

Knowledge

Experiences

Performance

Inclusion

Summary

Discussion Questions

Assignments

Cultural and Environmental Influences on Innovation

Introduction

Large-Scale Cultural Influences: Individual Perspective

National Cultures

Ethnicities (Diversity?)

Organizational Cultures

Type of Government (Political System) Influences

Affiliate Cultures

Family

Peers (Friends)

Estimating the Effect of Culture on Innovation

Culture and the Environment

Use of Alliances in the Public Domain

A Leader’s Role in Creating a Culture of Innovation

Summary

Discussion Questions

Assignments

Dynamic Capabilities: The Power of Innovation

Introduction

Dynamic Capabilities

Dynamic Capabilities and the Leader

A Case for Process Mapping

Benefits of Process Mapping for Innovation

Lean Concepts

Cause and Effect

Summary

Discussion Questions

Assignments

Needs and Requirements: How to Initiate Sustained Successful Innovation

Introduction

Requirements, Core Competency, and Mission Set Definition

Acquiring Capabilities and Addressing Capability Gaps

The Defense Acquisition System

Joint Capabilities and Integration Development System

Planning, Programming, Budget, and Execution Process

Managing the Complexities of the DAS, JCIDS, and PPBE Relationship

Sequestration

JCIDS and the Requirements Generation Process

Systemic Leadership Challenges within the Requirements Definition Process

Summary

Discussion Questions

Assignment

Organizational Assessment: Is the Organization Ready for Innovation?

Introduction

Organizational Evaluation

Initial Assessment: Organizational Readiness for Innovation

Interpretation

Actions

Evaluating Innovation Success

Interpretation

Actions

Evaluating Agency and Organizational Culture

Assessing the Work Environment

Interpretation

Actions

Innovation Readiness

Step 1: Needs (Requirements) and New Ideas

Step 2: Nominate and Normalize

Step 3: Objectify and Operationalize

Step 4: Verify and Validate

Step 5: Align and Adapt

Step 6: Track and Transfer Performance

Step 7: Evaluate and Execute

Scoring

Interpretation

Actions

N2OVATE™ IR Proficiency

Assessment of Needs (Requirements) and Values

Summary

Discussion Questions

Assignments

Organizational Diagnostics: Through the Looking Glass

Introduction

Why Perform Diagnostics?

Diagnostic Elements

Situational Analysis

Environmental Scan

Active Data (Information) Sources

Passive Data (Information) Sources

Summarize the Information

Assessment

Building a Profile

Causal Inquiry

Summary

Discussion Questions

Assignments

Innovation Strategies: Design for Success

Introduction

Organizational Scale

Existing Strategies

Innovation Strategy Types

Strategy 1: Ad Hoc

Strategy 2: Supplier Based

Strategy 3: Directive Driven

Strategy 4: R&D Emphasis

Strategy 5: Science Based

Strategy 6: No Strategy

Mission, Vision, and Purpose Statements

Compatibility with Organizational Outcomes and Functions

Constructing an Innovation Strategy

Strengths, Weaknesses, Opportunities, and Threats Analysis

Assembling the Strategy

Persistence

Implementing an Innovation Strategy

Success Factors

Summary

Discussion Questions

Assignments

Selecting an Innovation Project: Projects that Add Lasting Value

Introduction

Step 1: Assessment

Step 2: Normalize and Nominate

Step 3: Objectify and Operationalize

Step 4: Validate and Verify

Step 5: Adaptation and Alignment

Acceptance of Change

Step 6: Tabulate and Track Performance

Step 7: Execute and Evaluate

Summary

Discussion Questions

Assignments

Leading Innovation Project Success: From Concept to Reality

Introduction

The Impact of Innovation

Macroinnovation

Microinnovation

Implementing a Successful Project

Scenario 1: Incremental Improvement

Scenario 2: Replacement

Summary

Discussion Questions

Assignments

The Federal Government: 2015 and Beyond

Introduction

Summary

References

Index

About the Authors

Dr. Greg McLaughlin is a managing partner at Innovation Processes and Solutions, LLC. He brings a broad set of technical and practical expertise in quality improvement, innovation, and data analysis. Beginning as an analyst, he progressed quickly to director of research at a Fortune 200 company. Refining his skills in continuous quality improvement, he worked for Dr. W. Edwards Deming as instructor/ consultant. Greg authored a book for research and development in organizations (Total Quality in Research and Development, 1995) committed to quality improvement. He was an early adopter of Six Sigma and worked many years as a Six Sigma Senior Master Black Belt, saving organizations over $300 million. Many projects resulted in innovative products and services. His most accomplished skill is in interpreting data and finding a practical application. He can look beyond the numbers to find a solution to complex problems.

Dr. William R. Kennedy is currently a primary managing partner at Innovation Processes and Solutions (IPS) Consulting. He is an award-winning and internationally recognized organizational leader and author with over 30 years experience in the public and private sectors.

Buzz has an extensive background in leadership and management in information technology, defense, and aerospace acquisition, requirements, and program management. He is also considered a subject matter expert in strategy and innovation development, manufacturing and production, reliability-centered maintenance, Lean manufacturing, logistics and supply chain management, and training program development, design, and instruction.

Subject Categories

BISAC Subject Codes/Headings:
BUS042000
BUSINESS & ECONOMICS / Management Science
BUS101000
BUSINESS & ECONOMICS / Project Management
TEC020000
TECHNOLOGY & ENGINEERING / Manufacturing