A Guide to Leadership and Management in Higher Education: Managing Across the Generations, 1st Edition (Paperback) book cover

A Guide to Leadership and Management in Higher Education

Managing Across the Generations, 1st Edition

By Poppy Fitch, Brian Van Brunt


196 pages

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Paperback: 9781138913172
pub: 2016-04-07
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A Guide to Leadership and Management in Higher Education shares an innovative approach to supervision, leadership, and management in the higher education workplace. Drawing from humanism and positive psychology, Fitch and Van Brunt weave together a compelling narrative for managing employees across generational differences. This book shares key leadership lessons and advice on how to inspire creativity, increase efficiency, and tap into the talents of your diverse, multi-generational staff. This guide offers practical and detailed advice on establishing new relationships, setting expectations, encouraging accountability, addressing conflict, and supervising difficult staff. Focusing on how to build and strengthen connections through genuineness and empathic caring, this book provides important guidance for today’s college and university leaders.


"This is truly an accessible and authentic read. Describing a range of experiences-from procuring a T-shirt gun in a counseling office to planning a Disney trip with a spouse and ending with a trip to Burning Man-Fitch and Van Brunt detail generational distinctions and the importance of spiritual and caring leadership in a unique and persuasive way. This is not 'your parents'' book on leadership."

--Jason Ebbeling, Executive Director of Student Success, Connecticut Board of Regents for Higher Education

Table of Contents


Part I: A New Way of Thinking

  1. Relationships Matter
  2. Exploring Generational Diversity: Surrender the Cliché
  3. Leadership versus Management
  4. Three Theories: Taking a Page from Psychology to Manage Across Generations
  5. Know Thyself (and Thy Staff)
  6. Teambuilding and Professional Development: Investing in the Future
  7. Part II: Putting it into Practice

  8. Establishing the Supervisory Relationship
  9. Addressing Common Staff Problems
  10. Avoiding Common Supervisor Mistakes
  11. Three Unexpected Leadership Challenges: Not for the Faint of Heart



About the Authors

Poppy Fitch is the Associate Vice President of Student Affairs at Ashford University, USA.

Brian Van Brunt is a Vice President at the NCHERM Group, USA.

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