A Roadmap for Quality Transformation in Education: A Guide for Local Education Reform Leaders, 1st Edition (Hardback) book cover

A Roadmap for Quality Transformation in Education

A Guide for Local Education Reform Leaders, 1st Edition

By Ncafe Nc Awards Excellence

CRC Press

264 pages

Purchasing Options:$ = USD
Hardback: 9781574441390
pub: 1997-07-30

FREE Standard Shipping!


When it comes to educational performance, the United States does not fare well in comparison to our global competitors. Numerous challenges, such as our increasing dependence on technology, and the ongoing difficulties we face in providing cost-effective, good quality public education, point to the need for changes in our educational system if we are to provide a competitive workforce in the future.

Table of Contents

Introduction: A Means for Managing Systemic Change

In the Eye of the Beholder

A Means, Not an End

The Goal: A Beginning Resource for Exploration

The Quality Innovators


What is Continuous Quality Improvement?

Basic Values of Continuous Quality Improvement

The Cost of Quality

Transformational Leadership

A No-Win Scenario for Change: Tinkering with an Outdated Paradigm

The Importance of Transformational Leadership

Planning the Transformation

The Fear of Change

Sudden versus Gradual Change

The Keys to Planning a Successful Transformation


Commitment at the Top

The Superintendent's Role

The School Board's Role

Patience will be a Virtue

Warning: No "One" Right Way

Phase 1 - Preparing for Change

Senior Leadership Explores CQI

Superintendent Communicates Commitment District-Wide

Train the Leadership

Adopt a CQI Policy

Recruit and Develop Champions

Appoint the District Quality Council

Select Quality Coordinator

Phase 2 - Assessing School System Performance

Identify Internal and External Customers

Survey Customers for Valid Requirements and Satisfaction

Scan the Environment for Current and Future Trends

Use a Conceptual Framework to Establish a Baseline

Benchmark for Comparative Analysis

Phase 3 - Planning for CQI

Develop a District-Wide Strategic Plan

Develop a District-Wide CQI Implementation Strategy for Managing the Transformation

Permeate the Vision System-Wide

Phase 4 - Deploying CQI

Begin Delivery of CQI Training

Demonstrate the Philosophy through Pilot Projects

Charter District-Level Teams

Organize School-Level Quality Councils

Charter School Improvement Teams

Integrate Quality Concepts and Tools into Classroom Instruction

Phase 5 - Sustaining the Quality Transformation

Communicate and Celebrate Success

Align Performance Evaluation with CQI

Build an In-House Training Capacity

"A Relentless Willingness to Examine 'What Is' in Light of Our Vision"

A Continuous, Unending Cycle of Improvements

An Aggressive Community Outreach Program to Build Public Support for the Quality Transformation

Continual Renewal and Revitalization through Champion Development and Growth

Appendix A - Total Quality in Education Partnership Agreement

Appendix B - Total Quality Education Process Plan

Appendix C1 - Johnston County Schools Total Quality in Education Assessment Instrument

Appendix C2 - New Hanover County Schools School Improvement Practice Self-Assessment

Appendix C3 - New Hanover County Schools Principal Performance Appraisal

Appendix C4 - School System Self-Assessment Guide

Appendix D- New Hanover County Schools Strategic and Operational Planning

Appendix E - Resource Directory

Appendix F - Glossary

Appendix G - References


Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Quality Control
BUSINESS & ECONOMICS / Government & Business