Achieving Competencies in Public Service: The Professional Edge: The Professional Edge, 2nd Edition (Paperback) book cover

Achieving Competencies in Public Service: The Professional Edge

The Professional Edge, 2nd Edition

By James S. Bowman, Jonathan P. West, Marcia A. Beck


224 pages

Purchasing Options:$ = USD
Paperback: 9780765623485
pub: 2009-08-15
SAVE ~$10.19
Hardback: 9780765623478
pub: 2009-10-15
SAVE ~$34.00
eBook (VitalSource) : 9781315706757
pub: 2014-12-18
from $25.48

FREE Standard Shipping!


The new context and character of public service - shifting values, entrepreneurship, information technology, and multi-sector careers - require a 'skills triangle' of technical, ethical, and leadership abilities. This concise and readable work focuses on these three essential skills, and describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, "Achieving Competencies in Public Service: The Professional Edge" sets standards for anyone who conducts the public's business, and links them with performance management, human resource administration, and information technology skills. Filled with original illustrative examples, case studies, and exemplar profiles, the book is an ideal supplement for any introductory course in Public Administration.

Table of Contents

Preface and Acknowledgments; 1. Public Service Today: Complex, Contradictory, Competitive; 2. The Technical Professional: Developing Expertise; 3. The Ethical Professional: Cultivating Scruples; 4. The Consummate Professional: Creating Leadership; 5. The Future of Public Service: Cases and Commentary for the New Millennium; Epilogue; References; About the Authors; Index.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Economics / Macroeconomics