Borderless Leadership: Global Skills for Personal and Business Success, 1st Edition (Hardback) book cover

Borderless Leadership

Global Skills for Personal and Business Success, 1st Edition

By Zlatica Kraljevic

Auerbach Publications

224 pages | 25 B/W Illus.

Purchasing Options:$ = USD
Hardback: 9781138591493
pub: 2018-05-14
eBook (VitalSource) : 9780429451515
pub: 2018-05-15
from $37.48

FREE Standard Shipping!


"Borderless Leadership is a must read for anyone involved in international business. It enables beginners to avoid common pitfalls, and seasoned executives will recognize many of their own mistakes and benefit from the frameworks Dr. Kraljevic provides." — Professor Sibrandes Poppema, President, University of Groningen, Netherlands

"I just cannot stop recommending this book to ever so many people—my academic colleagues, industry colleagues, friends in the government, former students, students, young CEOs of start-ups that I mentor, and my media friends. The book is very special, deep with several gems of ideas, told in absorbing narrative; neither a text book nor a cook book but a candid, sincere, and extremely effective set of real world lessons for so many global citizens. Dr. Kraljevic uses personal examples from across continents, in diverse industry settings. All I can say is this: Go, grab the book on a Thursday night, and you will have a wonderful weekend reading this amazing book." — Professor S. Sadagopan, Director, International Institute of Information Technology of Bangalore, India

"Everything I know about international markets, I owe it to Zlática." — Sue Payne, Former ExxonMobil Area Manager U.S. & Mexico

"As the global village rapidly expands, understanding borderless leadership becomes a prerequisite for international success in this 21st century. Kraljevic brings her vast and unique worldly experiences to open your mind with practical treasures, thoughtful how-to models, and conceptual insights. Find out about the human fractal on your journey to becoming a borderless leader." — Lane Sloan, Former President, Shell Chemical Company, USA 

Studies consistently show that international partnerships between organizations fail to generate expected results at a significant cost. The leading cause behind this failure is lack of trust among people at all levels within organizations. Borderless Leadership explores the disparity that exists between the ways that the West and other cultures conduct business. The book’s premise is that if one cannot control the events or circumstances, one must learn how to control reactions to new environments. Using real-life examples, the book illustrates how to build trust and rapport with business partners across borders and establish relationships that help businesses grow.

The book is about achieving success with and through total strangers as you progress from awareness to understanding and from understanding to acquiring, internalizing, and applying new knowledge so you bring your approach to life up to date. Only then can you transform obstacles into unsuspected opportunities that will have a positive impact on your personal and business success.

Table of Contents


1. Lost but Not Alone

Sophia Loren and the Company That Missed the Point

The High Cost of Naïveté

Like Ships that Pass in the Night

Growing Pains

2. The West Is Hyperventilating—Bring Out the Brown Bag!

A World of Trouble

The Need for a New Market

Making Sense of the New World

Telling the Good from the Bad

Five Steps to Overcoming Misconceptions

Welcome to Your Global Backyard

Geography Died on January 1, 2000

A Rude Awakening—The Perils of Overconfidence

Dark Clouds Loom


3. They Did What?

Fresh Capital and Discretionary Money

Amazing Demographics

Inspiration, Innovation, and Consumerism

4. Up, Down, and Sideways

The Evolving Role of Government

South–South Trade

Trust—Our Achilles Heel

21st Century Smarts

Is Emotional Intelligence Teachable?


5. In Search of the Human Fractal

Close but No Cigar

The Elephant in the Room

Fractals Defined

Learning from the Trees

It’s About How You Measure It

Fractals in Human Nature

Practical Applications

From the Passing of Time to the Essence of Things

Coming to Our Senses—Literally

6. First Impressions—Skewed and Backwards

Appearances Are Deceptive, Character Is Not

Don’t Let Larger Patterns Fool You

Conventional Behaviors to Watch Out For

Hybrid Behavior


7. Simplicity—A New Way of Life

The Meaning of Simplicity

As Simple as ABC

The ABC of Business Smarts

Born to Succeed

Success Redefined

Balancing Personal Needs with Business Demands

Think Ahead

What Companies Expect of You

8. Expect the Unexpected—A New Kind of Leadership

Those Nasty Missing Links

Do More with Less

What Smart Companies Do

Ten Common Mistakes When Entering Emerging Markets

Case Studies in Simplicity

Ten Tenets for Business Success

Smart Strategies

Commoditizing International Business

A New Kind of Global Leadership

Risk Management—A Mirage

Free Fall—From Boardroom to Ground Floor

Ten Checklists for Planning and Execution


9. Real-Life Anecdotes from a Business Globetrotter

A Whimsical Glimpse into Chinese Nature

The Monkey at My Car Window

A Woman’s Success in Male-Dominated Societies

Mindset Alert—Managing Kidnapping Threats

Grandma and the Stock Market

Sociopolitical Unrest—Awareness Keeps Panic in Check

That Elusive Fourth Dimension

Welcome to the Guerrilla Path

When Face Saving Gets Sticky

Overcoming Inhibitions

Connecting the Dots

About the Author


Dr. Zlática Kraljevic is widely recognized as a leading expert in emerging markets as well as a successful business strategist, tactician, educator, and public speaker. Specializing in risk management related to global operations and strategic expansion, she has worked for over 25 years with senior leaders in Fortune 500 companies and high-ranking officials in foreign governments and academia while covering over 30 countries across six continents.

As an international executive, public speaker, writer, and associate professor, Zlática has inspired thousands of individuals around the world. She has the distinction of being the first female dean at a private university in Saudi Arabia, and the first woman to earn a doctorate degree in chemical engineering from the University of Arizona. She is a fellow at the George Mason University School of Law.

An active member of the international community, Zlática received the "2006 World Oil Best Outreach Program Award" for co-creating a volunteer organization of 27 energy companies, professional associations, and educators bringing energy education to K-12 students in the Greater Houston area. She serves on several boards of directors of nonprofit organizations, including the Library of Congress Asian Division Friends Society. She is a founding member of the Financial Risk Institute and a past director of the Global Energy Management Institute.

For more information about Zlática Kraljevic, visit her web sites at and Write to Zlática at [email protected]

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Management Science
BUSINESS & ECONOMICS / Project Management
COMPUTERS / Information Technology