The field of human services is filled with clinicians turned managers. Many of these managers have not studied business and lack leadership and management experience. Bringing Micro to the Macro: Adapting Clinical Interventions for Supervision and Management shows social workers and other human service professionals how to adapt their clinical and direct practice skills to be effective supervisors and managers.
The book demonstrates the parallels between the micro process of client work and the macro process of staff supervision and management. It also shows managers how to properly adapt and employ their micro practice skills to engage, motivate, and guide their staff to achieve maximum impact and productivity. The first four parts are based on the four phases of service delivery in social work: Engagement, Assessment, Intervention, and Evaluation and Termination. The book concludes with a part on Self-Care, as this is important if you want to have longevity in this field.
Bringing Micro to the Macro is a user-friendly book that can be a tool that new supervisors or managers in social work and human services can reach for when they wonder how to work with staff instead of clients.
Table of Contents
Part 1: Engagement 1. Establishing a Working Alliance 2. Setting Expectations 3. Orienting and Onboarding Part 2: Assessment 4. Observation 5. Interviewing 6. Assessment Tools Part 3: Intervention 7. Crisis Management 8. Resistance to Change 9. Performance Issues Part 4: Evaluation and Termination 10. Staff Development 11. Periodic Review and Performance Monitoring 12. Termination Part 5: Self-Care 13. Boundaries 14. Vicarious and Secondary Trauma 15. Work-Life Balance
Ruth Supranovich is Clinical Associate Professor and Director of Field Education at the Suzanne Dworak-Peck School of Social Work at the University of Southern California. She has extensive experience as a case manager, clinician, supervisor, manager, and leader in government and non-profit social service agencies.
Richard Newmyer is Senior Lecturer with the Suzanne Dworak-Peck School of Social Work at the University of Southern California. He spent two decades developing programs for children, youth, and families. His experience includes administration, facilitation, community organizing, governmental relations, social advocacy, communications, and fundraising.
Supranovich and Newmyer have written an excellent, easy-to-read guide for human services professionals making the transition from direct practice into supervision and management. Many professionals with advanced degrees may quickly promote to supervisory positions in response to personal or organizational changes. This book builds upon and leverages the value of that clinical training to new administrative roles, responsibilities and effective leadership.
Marleen Wong, Senior Vice Dean, David Lawrence Stein/Violet Goldberg Sachs Professor of Mental Health and Fellow of the American Academy of Social Work and Social Welfare
As a Director of a community-based youth serving non-profit organization, I have been looking for a book like this to support succession planning for my staff. For those of us in the human services field who began working in the 1980s, management and leadership training primarily emerged from the school of hard knocks and trying to extrapolate from our human service training on how to manage people, organizations and missions. It is exciting to see trusted social work practitioners and educators expanding this experience into a recognizable model to develop our future human services leaders.
Don Stump, Executive Director, North County Lifeline
A beautifully constructed juxtaposition of supervision and clinical practice. Supranovich and Newmyer offer insightful personal narratives along with a careful review of the literature that will both inform and move the audience into improved managerial practices for beginning and experienced leaders alike. A human-centered approach that incorporates best practices within a novel framework. [Title of book] will be sure to transform how we think about supervision and serve as a hands-on guide in the preparation and support of health and human service practitioners.
Eugenia L. Weiss, Co-author, Leadership with Impact: Preparing Health and Human Service Practitioners in the Age of Innovation and Diversity (2019)