This book explores how bureaucracies perceive and respond to technological risk in organizational theory. It examines the implications of the organizational failures leading to the Three Mile Island and Challenger accidents.
1. Introduction Case One: The National Aeronautics and Space Administration 2. The Challenger Accident and the Early Warnings 3. Explaining the Accident: Misperception of Received Communications 4. Explaining the Accident: External Forces 5. The Aftermath: Internal and External Changes Case Two: The Nuclear Regulatory Commission 6. The Accident at Three Mile Island and the Early Warnings 7. Explaining the Accident: Misperception of Received Communications 8. Explaining the Accident: External Forces 9. The Aftermath: Internal and External Changes 10. Summary of the Findings 11. Causes and Concerns