Business Continuity Planning: A Project Management Approach, 1st Edition (Hardback) book cover

Business Continuity Planning

A Project Management Approach, 1st Edition

By Ralph L. Kliem, Gregg D. Richie

Auerbach Publications

402 pages | 50 B/W Illus.

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pub: 2015-08-21
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Description

If a major event such as a terrorist attack, 7.2 earthquake, tsunami, or hacker attack were to disrupt business operations, would your organization be prepared to respond to the financial, political, and social impacts? In order for your company to be resilient, it must be ready to respond and recover quickly from the impact of such events. Business continuity is the discipline that can help your organization become truly resilient.

Business Continuity Planning: A Project Management Approach explains how to deploy project management, risk management, business continuity, and business preparedness methods in a manner that will ensure organizational resiliency. With an emphasis on building business preparedness plans, it covers the fundamental principles of project management, risk management, business continuity, and business preparedness.

Upon reading this book, you will learn how to apply project management to institute business continuity governance and to build and maintain business preparedness plans. You will also learn what’s required to conduct an effective business impact analysis.

Detailing a proven plan for achieving business continuity and business preparedness, the book includes numerous diagrams, checklists, and tools to help you determine exactly what you must do to prepare for a serious event. It also explains how to test your continuity plans and evaluate preparedness processes to ensure your organization will be truly prepared to withstand or recover from the next emergency, disaster, or catastrophic event to affect your organization.

Table of Contents

Why You Need Business Continuity and Business Preparedness

What are Business Continuity and Business Preparedness?

Drivers for Business Continuity

Let’s Get Real

Time to Pretend

Additional Insights

Taking Action using Project Management

Getting Started Checklist

A Business Continuity Primer

Goals

Benefits

Terminology

Key Concepts

Challenges

Deliverables

Stakeholders

Final Thoughts

Getting Started Checklist

Apply Project Management

Three Key Deliverables

PM, the Catalyst

The Other Actions

How the Actions Integrate

Making PM Happen

Define Vision, Goals, and Objectives for Projects

Plan the Project

Organize the Project

Execute the Project

Monitor and Control the Project

Close the Project

How Things Can Go Awry

Deliverables

Stakeholders

Increasing Chances for Success

Getting Started Checklist

Project Management 101

Fundamentals of Project Management

Major Processes of Project Management

Leading.

Defining

Planning

Organizing

Executing

Monitoring and Controlling

Closing

Final Thoughts

Enterprise Risk Management 101

Key Concepts

Risk Management and Business Continuity

Benefits

Terminology

Implementation of, and Deliverables from,

Risk Management

Actions to Take

Mid-Level and Project Managers

Challenges

Final Thoughts

Establish Governance

What is Governance?

Goals

Terminology

Key Concepts

Benefits

Challenges

Making Governance Infrastructure Happen

Making Education and Awareness Happen

Final Thoughts

Case Study

Getting Started Checklist

Conduct the Business Impact Analysis

What is a Business Impact Analysis?

Goals

Terminology

Benefits

Challenges

Key Concepts

Making the BIA Happen

Conduct BIA

Analyze Results of the BIA

Report on BIA

Schedule for BP

Deliverables

Stakeholders

Integration of Activities

Final Thoughts

Case Study, Continued

Getting Started Checklist

Build the Business Preparedness Plan

What is a Business Preparedness Plan?

Goals

Terminology

Key Concepts

Benefits

Challenges

Characteristics of a "Good" Plan

Making Building the BP Plan a Reality

Deliverables

Stakeholders

Integration of Activities

Final Thoughts

Case Study, Continued

Getting Started Checklist

Test the Business Preparedness Plan

What is Testing?

Goals

Terminology

Key Concepts

Benefits

Challenges

Making Testing Happen

Deliverables

Stakeholders

Integration of Activities

Final Thoughts

Case Study, Continued

Getting Started Checklist

Maintain the Business Preparedness Plan

What is Maintenance?

Goals

Terminology

Key Concepts

Benefits

Challenges

Making Maintenance Happen

Deliverables

Stakeholders

Integration of Activities

Final Thoughts

Case Study, Continued

Maintenance

Getting Started Checklist

Perform Process Improvement

What Is Process Improvement?

Goals

Terminology

Key Concepts

Deliverables

Stakeholders

Integration of Activities

Final Thoughts

Case Study, Continued

Getting Started Checklist

Keystones for Success

Project Management, The First Keystone

Keystone: Be Proactive, Not Reactive

Keystone: Adopt a Formal, Systematic Approach

Keystone: Practice, Practice, Practice

Keystone: Prepare Employees

Keystone: Incorporate Social Media in Recovery

Keystone: Emphasize the Importance of Communications and Information Sharing

Keystone: Stress Only the Essential Elements of Information

Keystone: Think Strategically

Keystone: Look beyond the Enterprise

Keystone: Stress Agility

Keystone: Adhere to a Multidisciplinary Systems Perspective

Keystone: Never Forget the Supply Chain

The Keystone of Keystones: Back to Number

Glossary

Appendices:

Case Study Project Charter

Project Statement of Work

Draft Business Preparedness Plan

Bibliography

Index

About the Authors

Ralph L. Kliem, PMP, CBCP, President of LeanPM, LLC, has over 30 years of experience with Fortune 500 firms, including Safeco Insurance Companies and The Boeing Company. As a senior project manager for Boeing, he managed many agile, financial compliance, and business continuity (BC) projects. Some of the BC projects he managed included building, testing, and maintaining BP plans for the 747, 767, 777, and 787 programs. He also managed a major proof of concept project and preparation of the corresponding business case for a web-based business analytics software application that recently won the CIO Award for Risk Management, CSO Award for Innovation and Risk Management, the Manufacturing Leadership Council ML 100, and the Manufacturing Leadership Council Project of the Year for 2014.

Gregg D. Richie, PMP, CNP, MCTS, has over 35 years of experience in the project management and facilities management fields. He has managed or consulted on more than 1200 projects in the United States and other locations around the world, including Japan, Italy, Spain, Philippines, and Guam. He is a founding member and the managing partner for P8 LLC, which is a PM training and consulting firm that specializes in Microsoft Project implementations for small- to medium-sized companies. While on active duty with the US Navy SEABEES, he spent several years learning and implementing disaster recovery techniques, conducting drills, and being involved at some level in disaster recovery for the 1983 Marine Barracks attack, the 1985 Mexico City earthquake, the 1991 Mt. Pinatubo eruption, and Hurricane Iniki, which struck Kauai in 1992.

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
COM032000
COMPUTERS / Information Technology
COM053000
COMPUTERS / Security / General