Apple Academic Press
236 pages | 7 Color Illus. | 6 B/W Illus.
This volume shows how ICT (information and communications technology) can play the role of a driver of business process reengineering (BPR). ICT can aid in enabling improvement in BPR activity cycles as it provides many components that enhance performance that can lead to competitive advantages. IT can interface with BPR to improve business processes in terms of communication, inventory management, data management, management information systems, customer relationship management, computer-aided design, computer-aided manufacturing (CAM), and computer-aided engineering. This volume explores these issues in depth.
The Success of Information Technology: The Greatest Empowering Agent of Business Process Reengineering. Heading Toward a New Direction of Development through ICT Emerging Technology IT-Enabled Business Process Re-Engineering. Organizational and Human Resource Dimensions Rethinking, Replanning, and Rebuilding. Customers’ Expectations ICT as Driver of Corporate Goals and Create Value: Improving Organizational Innovation Re-Engineering Processes. Key Information Technology Improvements Crafting Possibility Improvement. An Information System Approach Process Restructure: Customers, Suppliers, and Business Partners Application of Six Sigma in Information Technology. BPR Perspective Managing the Role of IT. Alterations of Corporate Changes The Role of Information Technology. A Driving Force Behind Organizations’ Productivity BPR. Producing Higher Level of Output of a Specific Product in a Specific Time Technology Enhancement Redesign Business Structure. From Functional to Cross Functional