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2nd Edition

Business Resumption Planning




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ISBN 9780849314599
Published November 18, 2008 by Auerbach Publications
512 Pages - 42 B/W Illustrations

 
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Book Description

Offering hundreds of tips, templates, checklists, and pointers to information in the public domain, Business Resumption Planning, Second Edition assists you in creating a rock solid recovery plan for any size organization. It provides the information you need in order to coordinate first responders to meet any disaster scenario head on, whether involving computers, telecommunications, or infrastructure in a timely and effective manner.

What’s New in the Second Edition:

·         The latest techniques for conducting an efficient Business Impact Analysis and an accurate Failure Mode Effects Analysis (FMEA)

·         Advice on how to successfully recover from Ground Zero events, such as those involving Oklahoma City, the World Trade Center (WTC), and Hurricane Katrina

·         Tips for recovery teams and first responders, including  how to maintain “4Ci” (Command, Control, Communications, Computers and intelligence) during a disaster

·         An examination of legal ramifications resulting from a failure to plan—including new liability issues that directly affect you

·         An explanation of how the recently enacted Sarbanes-Oxley Act of 2002 impacts your planning effort

·         Plans and templates that assess vulnerability in WANs, Open Networks, physical facilities, environmentals, and enhanced services

The book contains actual case studies and examples illustrating the vulnerabilities of today’s mission critical systems. It details the proactive steps you should take now to first assess your exposure, then eliminate it. The book also includes a CD-ROM that contains worksheets, checklists, audit forms, work breakdown structures, and reports.

Table of Contents

CHAPTER 1                                                                             
So, You Want to Write a Disaster Recovery Plan                         
What IS a Disaster?                                                                  
Finding the Resources to Complete the Plan                               
How Does One Begin                                                                
Worksheets                                                                              
CHAPTER 2                                                                             
What is a Business Impact Analysis (BIA)?                                
Data Collection and Verification                                                  
Report                                                                                      
Additional Observations on using the BIA to Pitch Management    
Why Will Management Believe a Consultant but Not YOU?          
“Cooking Up” a Compelling Management Presentation                  
Using Meaningful Data to Get Your Plan Funded                          
Worksheets                                                                              
CHAPTER 3                                                                             
Getting the Plan Funded (Executive Commitment)                       
Other Ways to Present Your Data                                              
What is a Failure Mode Effects Analysis?                                   
Worksheets                                                                              
CHAPTER 4                                                                             
Options for Completing the Plan                                                 
Worksheets      
                                                                 
CHAPTER 5                                                                             
Standards for Buildings, Networks and Other Infrastructure           
Physical Standards—Large Installations                                     
General Housekeeping                                                              
Building Entrance Facilities                                                        
Emergency Lighting                                                                  
Worksheets                                                                              
CHAPTER 6                                                                             
Why Document it at All?                                                            
Putting the Disaster Recovery Plan to Paper                               
What Should the Plan Cover?                                                     
Recovery Scenarios—the Three “R’s”                                          
Worksheets                                                                  
CHAPTER SEVEN                                                                    
Telecommunications-Specific Recovery Procedures                     
Other Telecommunications Recovery Concerns                           
Physical Vulnerability to Telco Disasters—Where Does One
   Start?                       
Call Out of the Telecom Recovery Team                                      
Software Disasters                                                                    
Major Cable or Fiber Cut                                                
Risks with T1 Service Utilizing Proprietary Multiplexers or Routers
Emergency Call Lists                                                                
Forms Associated with the Plan                                                 
Tips                                                                                         
Summary                                                                                 
Recovering Emerging Technologies (Frame Relay, VoIP, ATM   
   and More)                                                                                                                  
CHAPTER 8                                                                             
Forming Teams, Training, Recruitment, and Testing                     
Catastrophic Equipment Failure and Building Disasters                
Technical Services Recovery Plan                                              
Evaluating the Results of a Disaster Recovery Test                      
Training Considerations                                                             
CHAPTER 9                                                                             
Introduction                                                                              
How to Use this Chapter                                                            
Companies That Are Required to Have Disaster Recovery Plans    
Companies That Are Required to Have Some Elements of a Disaster Recovery Plan Preparedness Planning Is Encouraged   
   by Law                                              
Preparedness Planning for the Legal Department             
Handling of Sensitive Information (Example HIPAA Compliance)    
Appendix A                                                                              
Appendix B:  IRS Procedure 98-25                                             
Appendix C:  Financial Institution Rules from GLB                       
Appendix D:  Pandemic                                                             
CHAPTER 10                                                                           
Introduction                                                                              
A New Direction                                                                        
Reporting                                                                                 
Impact of SOX on the Board of Directors                                     
Whistle Blowers                                                                        
Review of Other Highlights of the Act                                          
Regulatory Issues and How They Effect Business Continuity (BC) Programs                                                                                              
CHAPTER 11
Business Continuity and Disaster Recovery Plan                         
General Recovery Strategy                                                        
Recovery Teams                                                                       
Notification Procedures                                                              
Media Affairs                                                                            
What Does the EMT Do?                                                           
Recovering Open Systems (LANS)                                             
Telecommunications Recovery                           
Recovery Teams                                                                       
Related Support Teams                                                             
Other Useful Forms and Checklists                                                        

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