Chocolate Conversation: Lead Bittersweet Change, Transform Your Business, 1st Edition (Paperback) book cover

Chocolate Conversation

Lead Bittersweet Change, Transform Your Business, 1st Edition

By Rose Fass

Routledge

240 pages

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Paperback: 9780367255305
pub: 2019-05-06
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Hardback: 9781937134495
pub: 2013-05-09
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Description

The single factor that determines success or failure in big business today is conversation. Great leaders use public and private conversation to send a clear message, cultivate a common worldview, set high standards and reachable goals, and uncover concerns that can undermine an organization. So what conversation are you, as a leader, having with your team? Experienced change consultant Rose Fass explains how too often we think we're having the same conversation - about "dark chocolate," for instance - only to be referring to three different things: milk, white, or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth, and scaling: the three most important issues she sees in business today. In a light-hearted and humorous way, Fass shows how leaders can avoid a meltdown and instead drive transformation through the way they communicate in a language that all stakeholders can understand.

Subject Categories

BISAC Subject Codes/Headings:
BUS012000
BUSINESS & ECONOMICS / Careers / General