The coaching/mentoring approach is probably the most effective way of helping others to achieve optimum performance in the workplace. Dr MacLennan's book covers the entire subject from basic skills to designing and implementing a tailor-made coaching and mentoring system. He starts by explaining the nature of achievement and the factors that determine it, and then introduces a seven-stage model that will enable managers and supervisors to encourage their people to develop their skills. He examines the problems commonly encountered and shows how to overcome them or, in some cases, turn them to positive account. The book is interactive throughout, using cartoons, humour, self-assessment questions, case studies and illustrations to reinforce the text. A particularly valuable feature is a set of checklists that together summarize the key elements involved. Coaching and Mentoring is, quite simply, a comprehensive manual of the best methods known today of helping people to succeed.
'… comprehensive guide … Clearly laid-out and easy to use … Checklists are particularly useful for quick reference' Personnel Today '… packed with useful information and written by someone who not only knows what he is talking about, but has the happy knack of presenting his information in an interesting yet educationally sound manner … The text is excellent as are the exercises and the checklists.' Modern Management '… a comprehensive manual for helping people succeed.' Aslib '… it is an encyclopedia of people management skills … The checklists alone make it a valuable resource to have on the shelf.' Management 'This book, in many ways, forms a complete training programme for its users … MacLennan's unusual seven-stage model is pragmatic and functional and will definitely appeal to those who like their models to exist in the real world!' Training Officer
Contents: Part I: Introduction; Understanding achievement. Part II: Coaching and mentoring - An introduction; Coaching and mentoring - The requirements; Coaching and mentoring - The key skills; Coaching and mentoring - Advanced development skills; Coaching and mentoring - Advanced assessment and analysis skills; Coaching and mentoring - Teams and organizations. Part III: Coaching and mentoring - For people problems; Coaching and mentoring - Identifying and overcoming barriers to achievement; Coaching and mentoring - The barriers to. Part IV: Coaching and mentoring systems; Coaching and mentoring - The final issues. Part V: Coaching and mentoring for the most common skills; Personal skills; Management skills; Functional skills; Holistic skills; Appendix; References and Bibliography; Index.