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4th Edition

Collecting Information SS



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ISBN 9780080490694
Published June 1, 2007 by Routledge
144 Pages

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Book Description

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

Table of Contents

Workbook introduction: ILM Super Series study links; Links to ILM qualifications; Links to S/NVQs in management; Workbook objectives; Activity planner; Valid Information: Introduction; Data and information; The need for information; Good information; Information sources; Checking validity; Summary; Collecting and recording information: Introduction; Information relevant to your job; Means of collecting information; Storing information;Questioning techniques; Questionnaires, surveys and observation; Summary; The Internet: Introduction; Internet basics; Searching the internet; Refining a search; Evaluating internet information; Intranets; Internet abuse; Summary; Performance checks;

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