Communication: Embracing Difference, 4e, stresses the importance of understanding and celebrating difference as a means to becoming a more effective communicator. This text describes basic communication theory in everyday, non-technical terms and offers students an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations presented in the book and encountered in their own daily lives. Communication: Embracing Difference emphasizes the practical application of communication skills in interpersonal, small group, and public settings, which will help students become more confident and successful communicators. Targeting both mainstream students and non-traditional students who range widely in age, ethnicity, race, religion, sexual orientation, social roles, and socio-economic status, this text is designed with an overall approach that resonates with the diverse student populations making up so many campuses today.
Unit I: The Process of Communication 1. An Overview of Communication 2. Perception 3. Listening 4. Verbal Communication 5. Nonverbal Communication Unit II: Interpersonal Communication
6. Understanding Ourselves and Others 7. Creating a Positive Communication Climate 8. Interviewing 9. Communicating in Small Groups 10. Solving Problems Using Small Groups Unit III: Public Communication
11. Selecting a Speech Topic and Adapting to the Audience 12. Researching and Using Supporting Material for Your Speech 13. Organizing Your Speech 14. Delivering Your Speech 15. The Informative Speech 16. The Persuasive Speech