Complex Responsive Processes in Organizations: Learning and Knowledge Creation, 1st Edition (e-Book) book cover

Complex Responsive Processes in Organizations

Learning and Knowledge Creation, 1st Edition

By Ralph Stacey


272 pages

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pub: 2001-02-15
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The past decade has seen increasing focus on the importance of information and knowledge in economic and social processes, the so-called 'knowledge economy'. This is reflected in the popularity amongst practicing managers and organizational theorists of notions of learning, sense-making, knowledge creation, knowledge management and intellectual capital in organizations and more recently, of emotional intelligence as an important management skill. This insightful book:

  • argues that the information processing view of knowledge creation held by systems thinkers is no longer tenable
  • develops the alternative perspective of Complex Responsive Processes of relating, drawing on the complexity sciences as a source for analogies with human action
  • places self-organizing interaction at the centre of the knowledge creating process in organizations.

Learning and knowledge creation are seen as qualitative processes of power relating that are emotional as well as intellectual, creative as well as destructive, enabling as well as constraining, and the result is a radical questioning of the belief that organizational knowledge is essentially codified and centralized. Instead, organizational knowledge is understood to be in the relationships between people in an organization and has to do with the qualities of those relationships.

About the Author

Ralph Stacey is Professor of Management and Director of the Complexity and Management Centre at the University of Hertfordshire, and a member of the Institute of Group Analysis. He is also consultant to managers at many levels accross a range of organizations and the author of a number of books and articles on strategy and complexity theory in management.

About the Series

Complexity and Emergence in Organizations

This controversial series explains how the application of complexity science to today's organization could have radical implications for management practice.

Each book gives expression to a particular way of thinking about complexity in organizations. Drawing on insights from the complexity sciences, psychology and sociology, they develop theories of human organization, including ethics. The titles all build into a comprehensive resource, providing essential reading for anyone interested in strategy, systems thinking, organization and management theory and organizational change.

Learn more…

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