When this book was originally published in 1988, this book was the first to include a large number of reports on British and US companies' experience with computers in company training in such areas as banking, finance, insurance, manufacturing, IT, the retail industry, transport, telecommunications and energy. It provided a critical analysis of the situation and discusses company experiences, development, testing and implementation as well as cost-effectiveness and future trends.
Table of Contents
Part 1: The Setting 1. Company Training Needs 2. Company Views of New Training Technology 3. Company Strategies Part 2: The Technology 4. Authoring Tools 5. Mainframe Systems 6. Microcomputer Systems and Interactive Video Part 3: Company Experience 7. Banking, Finance and Insurance 8. General Manufacturing 9. Computers 10. Retails Trade 11. Transport 12. Telecommunications 13. Energy Part 4: Issues 14. Marketing and Adoption 15. Development and Testing 16. Implementation 17. Evaluation of Costs and Benefits