Consumer Protection, Automated Shopping Platforms and EU Law: 1st Edition (e-Book) book cover

Consumer Protection, Automated Shopping Platforms and EU Law

1st Edition

By Christiana N. Markou


268 pages

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Hardback: 9781472424273
pub: 2019-09-26
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eBook (VitalSource) : 9781315609836
pub: 2019-09-10
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This book looks at two technological advancements in the area of e-commerce, which dramatically seem to change the way consumers shop online. In particular, they automate certain crucial tasks inherent in the ‘shopping’ activity, thereby relieving consumers of having to perform them. These are shopping agents (or comparison tools) and automated marketplaces. It scrutinizes their underlying processes and the way they serve the consumer, thereby highlighting risks and issues associated with their use. The ultimate aim is to ascertain whether the current EU regulatory framework relating to consumer protection, e-commerce, data protection and security adequately addresses the relevant risks and issues, thus affording a ‘safe’ shopping environment to the e-consumer.

Table of Contents

1. Introduction

2. Information-related risks: bad purchase decisions and frustration of consumer expectations

3. Unreliable transactions and traditional fraud risks

4. Risks relating to data protection (and privacy) on automated marketplaces

5. Risks to data integrity, data authentication and non-repudiation (transactional security)

6. Automated-contract validity and contractual liability in cases of mistaken contracts

7. Defective or damage-causing platform services and damage recoverability

8. Conclusion

About the Author

Christiana N. Markou is an Assistant Professor of the School of Law, European University Cyprus and a practicing lawyer, founding partner of N.Markou & Co LLC, a Cyprus-based law firm.

About the Series

Markets and the Law

Markets and the Law
Markets and the Law is concerned with the way the law interacts with the market through regulation, self-regulation and the impact of private law regimes. It looks at the impact of regional and international organizations (eg EC and WTO) and many of the works adopt a comparative approach and/or appeal to an international audience. Examples of subjects covered include trade laws, intellectual property, sales law, insurance, consumer law, banking, financial markets, labour law, environmental law and social regulation affecting the market as well as competition law. The series includes texts covering a broad area, monographs on focused issues, and collections of essays dealing with particular themes.

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Subject Categories

BISAC Subject Codes/Headings:
LAW / General