Netherlands Institute for Social Research
How well is the public sector performing? Are citizens being well served? This report compares the performance of nine public services in 36 developed countries (including the 28 EU member states) over the period 1995-2013. The central research question focuses on how the performance of the public sector has developed over time and what relationships can be discerned between that performance and the resources deployed, the output, and the trust placed by citizens in the public sector. The sectors studied include education; health; social safety; housing; public administration; social security; economic affairs and infrastructure; environmental protection; and recreation, culture, and participation.