Crisis Management Strategy, first published in 1993, is an excellent introduction to the theory and practice of crisis management in modern enterprises. Simon Booth examines the conventional approaches followed by many firms in the face of change and crisis. He warns of the dangers of theories which oversimplify the causes of crisis and their possible solutions, and which overlook the individual nature of each firm and its environment. Instead, a dynamic new vision of crisis management is offered, which takes into account different kinds of crisis demanding diverse solutions. The key role of leadership is also evaluated in relation to both internally and externally generated crises.
Drawing on case studies of leading firms facing crisis solutions in a variety of environments, this truly international volume will provide valuable insight into the experience of crisis, risk and uncertainty. This title will be of interest to students of business.
Table of Contents
List of figures; List of tables; Acknowledgements; Introduction; Part One: Management paradigms and perspectives; 1. The growth of uncertainty 2. Planning for change 3. Perspectives on strategy: the crisis of diagnosis; Part Two: Crisis management theory and risk assessment; 4. Developments in crisis management theory 5. Risk assessment and management; Part Three: The practice of crisis management; 6. Multinationals and crisis decision making 7. Managing external crises 8. Internal crisis management; Part Four: Control and recover strategy; 9. Control systems for managing critical incidents 10. Recovery strategies 11. Conclusions; References; Index