Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.
Table of Contents
1. Crisis Management: History and Overview 2. Crisis Management: Crisis Response Team Elements 3. Crisis Management: Goals, Tasks and Skills — The REACT Model 4. Crisis Management: Risk Assessment 5. Crisis Management: Communication in Crisis Negotiations 6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals: Recognition and Guidelines 7. Crisis Management: Negotiating with Suicidal Persons 8. Crisis Management: Negotiating with Special Populations 9. Crisis Management: The Extraordinary and Unique: Prisons, Correctional Facilities, and Special Negotiation Incidents 10. Crisis Management: Hostage Dynamics 11. Crisis Management: Managing Stress and Trauma
Michael McMains consults with local, state, and federal law enforcement agencies, and private and public organizations, on crisis management issues. He has developed and presents training on workplace violence, hostage/crisis negotiations, family violence, crisis intervention for first responders, suicide intervention, hostage survival strategies, and traumatic stress. From 1982-2004, he was the Chief Psychologist and Director of the Victims Advocacy Section of the San Antonio Police Department. In 2010, he co-wrote curricula on negotiation with terrorists for the United States Department of State. In the course of his career he has consulted on more than 400 hostage/barricaded subject incidents. He is a certified Master Peace Officer in Texas and a certified Police Instructor.
Wayman C. Mullins is a professor in the Department of Criminal Justice at Texas State University - San Marcos. He has researched, written, and published extensievly in the areas of crisis negotiations, terrorism, stress and PTSD, and other police issues. He helped found the Crisis Negotiation Team at the Hays County Sheriff's Office and is still an active member of that team.
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