Why and how did South Korea become the world’s top digital government leader? This book examines the Korean model and how it is different from the digital government models of the West, specifically of the United States and the UK. The book also looks at the successes and failures that South Korea has encountered during the process of helping developing nations set up digital governments.
The book begins with the origins and historical development of digital governance. It examines digital government strategies and informatization policies in Korea’s nation development and its promotion of the information and communications technology (ICT) industry. The book explains that one of the key successes was the result of leadership and a strong pan-governmental propulsion system, namely ICT governance. The book also suggests a new digital government development model in response to rapid changes in the ICT environment, specifically in view of the Fourth Industrial Revolution. It is a useful reference for developing countries that are looking at developing their own national information master plan, including digital government.
Table of Contents
1 From electronic government to digital governance
PART I The beginning of electronic government
2 The origin and background of e- government
3 The e- government development process around the world
PART II The UN e- government survey
4 The progress of e- government development
5 Analysis of the UN e- government survey
PART III The development process and best practices in South Korea
6 The beginning and the development process of digital government in South Korea
7 Best practices of digital government in South Korea I
8 Best practices of digital government in South Korea II
PART IV Critical success factors in South Korea
9 Politics, leadership and ICT governance
10 Technical and institutional success factors
11 The ICT ODA status of South Korea
PART V Key challenges in the future
12 The emergence of intelligent digital government in South Korea
13 Policies against the threats to digital government
14 A strategy for digital governance
Choong-sik Chung is Professor at the Department of Public Administration, KyungSung University, South Korea. He obtained his PhD and a Master’s degree in Public Administration from the SungKyunKwan University, and a Master’s degree in Business Administration from Korea University. In 2007, he received the Order of Service Merit – Red Stripes from the South Korean government for his contributions to e-government development, and in 2017 he received a dedication in the Korea e-Government Hall of Fame as one of thirty people who made the e-government of South Korea.