3rd Edition

Developing Hospitality Properties and Facilities

Edited By Josef Ransley, Hadyn Ingram, Debra Adams Copyright 2022
    416 Pages 141 B/W Illustrations
    by Routledge

    416 Pages 141 B/W Illustrations
    by Routledge

    In light of the tumultuous global changes which have dramatically affected the hospitality business, the third edition of Developing Hospitality Properties and Facilities provides insight into the reality of developing hospitality properties in challenging international contexts.

    Since its successful first publication in 2000 and subsequent second edition in 2004, Developing Hospitality Properties and Facilities has sought to model and demystify the process of designing, planning, constructing and sustaining hospitality properties. The third edition boasts an impressive array of academic and professional contributors from Europe, North America, South America, Asia, Africa and the Middle East and 12 case studies and issues concerning individual hotels and international regions and addressing issues of technology, revenue management and fee structures. This edition recognizes that in order for the hospitality sector to overcome periodic problems such as global pandemics, it is important to inform academic and professional readers so that they can ensure that future developments are sustainable, environmentally friendly and resilient in the longer term.

    Written for hospitality owners, developers, investors and managers and suitable for students, this book aims to bridge the gap between generic and applied texts using a model-based approach to clarify the process in an informed, non-technical way.


    Josef Ransley, Hadyn Ingram and Debra Adams

    Part 1: Concept

    1. Concepts

    Josef Ransley

    2. Feasibility

    Geoff Parkinson

    3. Design

    Josef Ransley

    Part 2: Planning

    4. Development Strategy and Brand Management

    Puneet Chhatwal

    5. Project Finance and Capital Investment

    Jan deRoos

    6. Legal Agreements for Hotel Operations

    Louise Wallace and Pamela Angell

    Part 3: Construction

    7. The Design Team

    Josef Ransley

    8. Building Costs

    Alisdair Maclean and Ian Memmot

    9. Managing Construction

    Kevin Pearce and Josef Ransley

    Part 4: Operations

    10. Operational Planning and Relationships

    Stephani Robson

    11. Planning Accommodation

    Alex Kudla

    12. Service Provision

    Lars Hansen and David Pantin

    Part 5: Asset Management

    13. Hotel Asset Management

    Sophie Richard and Luc Boshmans

    14. Product Maintenance and Development

    Josef Ransley

    15. Hotel Valuation Methodologies

    Debra Adams and Helen Atkinson

    Part 6: Sustainbility

    16. Sustainable Development, Responsible Tourism and Hospitality

    Benedetta Cassinelli

    17. ESG in Hotels

    Kimberley Yoong

    18. Resilient Tourism

    Mathias Beyer and Maeve O’Brien


    Josef Ransley, Hadyn Ingram and Debra Adams

    Notes for CSI Introduction

    Josef Ransley and Hadyn Ingram


    CSI 1 Tensions Between Brand Standards and Building Constraints in York, UK

    Graham McCourt

    CSI 2 Value-Added Opportunities Can Arise from Refurbishment: Oxford Belfry Hotel

    Julian White

    CSI 3 Escape to the Country: Manoir de Surville, Normandy, France

    Jérôme Forget

    CSI 4 The Perils of Foreign Investment: Budapest, Hungary

    Frédéric le Fichoux

    CSI 5 Mixed-Use Development: Cidade Matarazzo, São Paulo, South America

    Ilan Elkaim

    CSI 6 Management Companies Breaking into New Markets: Radisson Blu Hotel, Casablanca City Centre, Morocco

    Ramsay Rankoussi

    CSI 7 Feasibility Studies in Undeveloped Markets: Iran

    Jean-Baptiste Recher

    CSI 8 The Hospitality Development Market: Middle East

    Elie Milky

    CSI 9 Reconciling Public and Private Investment in a Luxury Hotel Development in Memphis, TN, USA

    Olivier Gompel

    CSI 10 An Alternative to the Standard Hotel Management Fees Structures

    Mike Haemmerli

    CSI 11 Technology in Hotels

    Christophe Malsot

    CSI 12 Total Revenue Management for Hospitality in the Digital Age

    Chinmai Sharma


    Josef Ransley has worked on the design and development of hotels and leisure projects internationally since the mid-1970s, including a wide range of landmark projects for both major branded companies and independent investors and operators. These include the initial Express and Staybridge by Holiday Inn products in Europe, and the SI-Centrum, Stuttgart, one of Europe’s largest multi-use hospitality complexes. Since 2004, he has worked with a number of companies on various aspects of their development programmes including new brand development, investment strategy, group acquisitions, refurbishment and extensions as well as a range of added value projects. Josef was a Visiting Professor at the University of Surrey and ESSEC/Cornell IMHI MBA programme, having taught the Hotel Development and Construction course at ESSEC Business School, Paris, for 15 years. He has written or contributed to a number of books and articles and is a fellow of the Royal Society of Arts.

    Hadyn Ingram started his working life in his father's West London pub before studying hotel management at college and managing hotels in London and Yorkshire. He returned to the family pub, restaurant and function rooms in 1977 and completed an MSc at Oxford Brookes in 1990. His academic career began as a Senior Lecturer in Hospitality Operations at Bournemouth University, and he subsequently worked as a Lecturer at the School of Management Studies at the University of Surrey. Hadyn completed an IMCA DPhil in 1997 and a University of Surrey MPhil in 1998, and was appointed Whitbread Professor of Hospitality Management in 2000. He practised what he preached by buying a hotel in Salisbury and later converting it to serviced apartments. He has written more than 100 books and articles on operations, development and strategic management for the hospitality industry as well as teamworking and virtual learning.

    Debra Adams is the founder of arena4finance, a training provider focused on developing and delivering one-day, online and more extensive courses in hospitality finance for both finance professionals and operational heads of department in hotels, restaurants and leisure facilities. Debra is a chartered accountant, and her career has included experience in finance roles as well as a number of years working in higher education. She has delivered courses to numerous organizations and leading hotel schools in the sector such as Ecole hôtelière Lausanne and Glion Institute in the United Kingdom and Switzerland. Debra is the author of the book Strategic Management Accounting for the Hospitality, Tourism and Leisure Industries with a third edition in progress. Debra was recently appointed as a member of the Supervisory Board at the Institute of Hospitality and is a founding Trustee of the charity Eye Nepal, raising funds for early years education in Nepal.

    "This book, now in its third edition, offers valuable insights for a wide readership interested in hotel development. From an excerpt of the minutes of a monthly owners’ meeting, to innovations in debt finance, to construction solutions for overcoming ‘protected sight line’ building constraints: there is something for everyone. Twelve short "case studies and issues" offer different perspectives on hotel development in various parts of the world. This has been and will continue to be my go-to source for anything related to hotel development."

    Rob van Ginneken, Senior Lecturer Hotel Finance, Breda University of Applied Sciences.