Diversity in the Workforce: Current Issues and Emerging Trends (Paperback) book cover

Diversity in the Workforce

Current Issues and Emerging Trends

Edited by Marilyn Y. Byrd, Chaunda L. Scott

© 2014 – Routledge

376 pages | 20 B/W Illus.

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Diversity in the Workforce is a comprehensive, integrated teaching resource providing students with the tools and methodologies they need to negotiate effectively the multicultural workplace, and to counter issues of discrimination and privilege.

Written from an American perspective, the book not only covers the traditional topics of race, gender, ethnicity and social class, but moves beyond this to explore emerging trends around ‘isms’ (racism, sexism), as well as transgender issues, spirituality, intergenerational workforce tensions, cross-cultural teams, physical appearance stigmatizing, visible and invisible disabilities, and racial harassment. The book:

  • Presents theoretical models to help students think critically about the issues that emerge from workforce diversity
  • Includes a historical perspective that explains the roots of the issues in the workplace today
  • Covers potential legal and ethical issues
  • Introduces a social justice paradigm to encourage social action
  • Illustrates strategies organizations are using to leverage diversity effectively

With end of chapter questions encouraging students to engage in difficult conversations, and case studies to stimulate students’ awareness of the real problems and issues that emerge from diversity, this book will help students develop the critical, analytical, problem solving and decision making skills they need to mediate or resolve diversity issues as future professionals.


'Intended to be used as an integrated, comprehensive teaching resource, this book explores a wide range of diversity issues and emerging trends written from a multidisciplinary, US perspective. Editors Byrd (Univ. of Mary

Hardin-Baylor) and Scott (Oakland Univ.) divide the book into three parts and 16 chapters. Itfeatures a set of

end-of-chapter questions and case studies designed to help students better understand the complex nature of diversity issues and to develop the analytical, problem-solving skills required to resolve workplace diversity issues as future professionals. The three chapters in part 1 encompass historical perspectives of workforce diversity, offer theories, models, and frameworks to address issues of workforce diversity, and explore the relationship between organizational culture and workforce diversity. Part 2 addresses race, gender, ethnicity, sexual orientation/transgender, and social class aspects of diversity. Part 3 encompasses spirituality, intergenerational tensions, linguistic profiling, physical appearance stigmatizing, visible/invisible disabilities and discrimination, racial harassment and hate symbols,

cross-cultural opportunities and challenges, and revisioning of social justice in today's workforce. All in all, this volume is a comprehensive resource for a college course on diversity, but it can also serve as a practical, understandable update for organizations and their employees on today's diversity challenges in the workplace.

Summing Up: Highly recommended. Lower-division undergraduates through practitioners.' -- T. Gutteridge, Interim Dean, College of Social Justice and Human Service, University of Toledo, USA

One of the most significant places where identify is forged, and where we create meaning in our lives, is the workplace. It is also a microcosm of all the oppression and inequities that exist in any society. In this cutting-edge volume, Drs Scott and Byrd radicalize our understanding of the much-quoted notion of diversity, and provide numerous helpful case studies to help students think through the real-life dilemmas and problems posed by creating a truly diverse workplace.-- Stephen Brookfield, Distinguished University Professor, University of St. Thomas

As the pace of change has accelerated with new information and communication technologies in a globalized world, the issue of diversity in the workplace and in our institutions of learning is more relevant than ever before. We must have managerial leaders who truly embrace, respect, value and support all forms of diversity. This book is an invaluable toolkit for anyone who seeks to understand the challenges, benefits and opportunities created by diversity in the workplace.

Fredrick Muyia Nafukho, Professor of Human Resource Development and Head, Texas A&M University, USA

Table of Contents

Preface Part I. Establishing Workforce Diversity Foundations 1. Historical Perspectives for Studying Workforce Diversity Chaunda L. Scott 2. Suggested Theoretical Frameworks and Conceptual Models to Address Emerging Workforce Diversity Issues Chaunda L. Scott 3. Exploring the Relationship Between the Organizational Culture and Workforce Diversity Marilyn Y. Byrd Part II. Traditional Workforce Diversity Issues4. Race and Workforce Diversity Marilyn Y. Byrd 5. Gender and Workforce Diversity Brenda Lloyd-Jones, Lisa Bass, and Gaetane Jean-Marie 6. Ethnicity and Workforce Diversity Chaunda L. Scott and Terrance McClain 7. Developing Human Resource Development Competencies to Manage Sexual Orientation and Transgender Issues in the Workforce Michael P. Chaney and Lisa Hawley 8. Social Class in the Workforce Marilyn Y. Byrd, Jose Martinez, and Chaunda L. Scott Part III. The Emerging Issues of a Contemporary Workforce 9. Spirituality in the WorkforceMarilyn Y. Byrd 10. Intergenerational Workforce TensionsBrenda Lloyd-Jones and Jody Worley 11. Cross-Cultural Team Opportunities and Challenges in the Workforce With Global Implications Trammell Bristol and Chaunda L. Scott 12. Linguistic Profiling in the Workforce Claretha Hughes and Ketevan Mamiseishvili 13. Personal/Physical Appearance Stigmatizing in the Workforce Cynthia Sims 14. Visible and Invisible Disabilities in the Workforce: Exclusion and Discrimination Chaunda L. Scott and Marilyn Y. Byrd 15. Re-Emergence of Racial Harassment and Racial Hate Symbols in the Workforce Marilyn Y. Byrd and Chaunda L. Scott 16. Leveraging Workforce Diversity Chaunda L. Scott and Marilyn Y. Byrd

About the Editors

Marilyn Y. Byrd is an assistant professor at the University of Mary Hardin-Baylor, USA. She is also on the steering committee for the Culture and Diversity Special Interest Group at the Academy of Human Resource Development.

Chaunda L. Scott is an associate professor and the Coordinator of the Master of Training and Development Program at Oakland University, USA. She received a Cutting Edge Research Award from the Academy of Human Resource Development in 2009 and in 2013 she was named one of the top 25 Education Professors in Michigan by Online Schools Michigan.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Human Resources & Personnel Management
BUSINESS & ECONOMICS / Workplace Culture
BUSINESS & ECONOMICS / Organizational Development



Academy of Human Resource Development (AHRD)—Workforce Diversity and Inclusion Special Interest Group is a network of people interested in advancing the diversity of HRD by providing the most current cultural diversity research, resources, programming, and opportunities that engage dialogue and collaboration to leverage cultural diversity in the 21st century and beyond.
( http://www.ahrd.org/?sig_diversity)

Affirmations—Detroit Michigan
Affirmations is a nonprofit organization that serves people of all sexual orientations and gender identities by offering a variety of programs, services, and resources.
( http://www.goaffirmations.org/?page=about_us)

Academy of Management—Gender and Diversity in Organizations (GDO) Division
The Academy of Management’s Gender and Diversity Division generates and disseminates knowledge about gender and diversity within organizations to encourage the acceptance of diverse perspectives in organizational research and education, and to support social justice by including the voices of marginalized members of society in organizations’ research and practice. Examples of their work include a website with information about important issues in the lesbian, gay, bisexual, and transgender (LGBT) communities and an online mentoring program that matches individuals with common research interests.
( http://aom.org/Divisions-and interest-Groups/Gender-and-Diversity-in Organizations/Gender-and-Diversity-in Organizations-Divisions.aspx)

American Memory
The Library of Congress American Memory is a digital record of American history and creativity with materials from the collections of the Library of Congress and other institutions that chronicle historical events, people, places, and ideas that continue to shape America. Serving the public as a resource for education and lifelong learning, the American Memory collection includes resources about immigration and American expansion, women’s history, slave narratives and more.
( http://memory.loc.gov)

Amnesty International USA—Racial Profiling
Amnesty International USA is part of a global organization standing up for human rights issues, one of which is racial profiling. The organization is a resource for individuals to report human rights violations and raise awareness of the negative impact racial profiling has on the war on drugs and national security.
( http://www.amnestyusa.org)

Center for Research on Education, Diversity & Excellence (CREDE)—University of Hawaii at Manoa
The Center for Research on Education, Diversity & Excellence (CREDE) is focused on improving the education of students whose ability to reach their potential is challenged by language or cultural barriers, race, geographic location, or poverty. CREDE promotes research by university faculty and graduate students and provides educators with a range of tools to help them implement best practices in the classroom.
( http://manoa.hawaii.edu/coe/credenational/)

Center for Social Inclusion
The Center for Social Inclusion works to transform structural racism that creates barriers to opportunity for communities of color, and ensure that everyone shares in the benefits and burdens of public policy to end poverty and exclusion influenced by race. The center’s focus is on studying and understanding national public policies that perpetuate exclusion of people of color and create community-based solutions that propose policies to confront exclusion and create opportunity for all.
( http://www.centerforsocialinclusion.org)

DiversityBusiness.com is a diversity solution provider with information about multicultural-owned businesses and Fortune 1000 companies. The website has a directory for online networking for buying and selling, business leads, conferences, resources, diversity careers, training, and solutions to diversity issues.
( http://www.diversitybusiness.com)

Diversity Database—University of Maryland
The Diversity Database is a comprehensive index of multicultural and diversity resources. There are resources pertaining to cultural diversity; definitions, phrases, and policies relating to diversity; issue-specific resources such as age, class, and gender issues; institutional diversity initiatives such as Diversity Plans and Statements; and diversity-related syllabi from colleges and universities around the country.
( http://www.inform.umd.edu/EdRes/Topic/Diversity/)

DiversityInc is one of the leading print and online publications on diversity and business. The publishers of DiversityInc magazine, which the goal is to educate businesses and individuals on the value of diversity in politics, education, and business with articles and resources for business professionals to manage diversity issues in the workplace and public domains.
( http://Diversityinc.com)

National Resource Directory—Workplace Accommodations and Support for Veterans
The National Resource Directory’s workplace accommodations and support provides resources to businesses and organizations that employ disabled veterans. For example, “Accommodations for Employees with Psychiatric Disabilities” gives employers information on the types of workplace support a veteran needs and adjustments an employer may have to consider for an employee with a psychiatric disability.
( https://www.nrd.gov/employment/resources_for_employers_and_veterans_employment_service_providers/supporting_veterans_in_the_workplace)


Out & Equal Workplace Advocates
Out & Equal Workplace Advocates is dedicated to achieving workplaces where full equality extends to people of all sexual orientations and gender identities. The organization offers a range of programs for professional staff, managers, and executives that give LGBT individuals a better working environment.
( http://outandequal.org/)

Peace Women—Women for Peace + Peace for Women
The Peace Women Project promotes the role of women in preventing conflict, and the equal and full participation of women in all efforts to create and maintain international peace and security. Peace Women facilitates monitoring of the UN system, information sharing, and the enabling of meaningful dialogue for positive impact on women’s lives in conflict and post-conflict environments.
( http://www.peacewomen.org)

Southern Poverty Law Center
The Southern Poverty Center’s purpose is to eradicate hate intolerance and discrimination through training and education programs and litigation. For example, one national program they sponsor is Teaching Tolerance, which is dedicated to assisting teachers at all levels in promoting human diversity understanding, respect, and equality in and outside of the classroom.
( http://www.splcenter.org)

Arab American National Museum—Dearborn, Michigan
The Arab American National Museum, an affiliate of the Smithsonian Institute in Washington, features the culture, history, life, and contributions made by Arab Americans who have enriched the economic, political, and cultural landscape of the United States. The museum has a Library and Resource center with a wide variety of media for further research.
( http://www.arabamericanmuseum.org/)

The Balch Institute for Ethnic Studies
The Balch Institute for Ethnic Studies merged into the Historical Society of Pennsylvania (HSP). The Balch archival and library collections highlight the nation’s multicultural heritage.
( http://hsp.org/about-us/the-balch-institute)

The Charles Wright Museum of African American History—Detroit Michigan
The Charles Wright Museum of African American History is the largest African American museum in America. The museum’s historical look back also strives to be forward thinking by helping to address issues concerning African American communities such as health and community sustainability. The museum offers educational programs and workshops dedicated to exploring and appreciating the histories and cultures of Africa and the African Diaspora.
( http://www.chwmuseum.org/)

The Holocaust Memorial Center—West Bloomfield, Michigan
The Holocaust Memorial Center is the first freestanding museum dedicated to the memory of the Holocaust and offers insight into how racism and propaganda can persuade an entire country to perform unspeakable acts of horror based on racial hatred. The museum includes a look at European Jewish heritage, World War II beginning with the rise of the Nazis through the final solution to annihilate the Jews of Europe, and the post-war world.
( http://www.holocaustcenter.org)

The Society for Human Resource Management (SHRM)—Alexandria, Virginia
SHRM provides information, training, programs, and conferences to support and advance the practice of workforce diversity and the hiring of qualified individuals without regard to sex, race color, religion, national origin, age, disability, sexual orientation, genetic information, and veteran status.
( http://shrmcareers.silkroad.com/shrm/Diversity.html)

TIDES Center
The TIDES Center brings together people, ideas, and resources that actively promote change toward a healthy and just society founded on the principles of social justice, broadly shared economic opportunity, a robust democratic process, and a sustainable environment. The TIDES Center provides infrastructure services and support for projects working to advance social change.
( http://www.tidescenter.org/)

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