Effective Meetings at Work  book cover
4th Edition

Effective Meetings at Work

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ISBN 9780080523002
Published June 7, 2007 by Routledge
112 Pages

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Book Description

With forty well structured and easy to follow topics to choose from, each workbook has a wide range of case studies, questions and activities to meet both an individual or organization's training needs. Whether studying for an ILM qualification or looking to enhance the skills of your employees, Super Series provides essential solutions, frameworks and techniques to support management and leadership development.

Table of Contents

Workbook Introduction: ILM Management Super Series study links; S/NVQ links; Workbook objectives; Activity Planner; One-to-one meetings: Introduction; Types of one-to-one meetings; Setting up meetings; Communicating in one-to-one meetings; Formal meetings with staff; Taking notes; Counselling interviews; Disciplinary interviews; Grievance interviews; Other methods of one-to-one communication; Summary; Giving and receiving feedback: Introduction; The role of feedback in communication; Giving feedback to improve performance; Feedback in less formal situations; Appraisal meetings; Receiving feedback;Summary; Group Meetings: Introduction; Different types of meetings; Preparing for meetings; Taking part in a meeting; Following up on meetings; Summary; Performance checks; Reflect and review.

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