Engineering Management: Meeting the Global Challenges, Second Edition, 2nd Edition (e-Book) book cover

Engineering Management

Meeting the Global Challenges, Second Edition, 2nd Edition

By C. M. Chang

CRC Press

550 pages | 108 Color Illus.

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Description

Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to acquire these attributes, the areas engineering managers are expected to add value, the web-based tools which can be aggressively applied to develop and sustain competitive advantages, the opportunities offered by market expansion into global regions, and the preparations required for engineering managers to become global leaders.

The book is organized into three major sections: functions of engineering management, business fundamentals for engineering managers, and engineering management in the new millennium. This second edition refocuses on the new strategy for science, technology, engineering, and math (STEM) professionals and managers to meet the global challenges through the creation of strategic differentiation and operational excellence. Major revisions include a new chapter on creativity and innovation, a new chapter on operational excellence, and combination of the chapters on financial accounting and financial management.

The design strategy for this second edition strives for achieving the T-shaped competencies, with both broad-based perspectives and in-depth analytical skills. Such a background is viewed as essential for STEM professionals and managers to exert a strong leadership role in the dynamic and challenging marketplace. The material in this book will surely help engineering managers play key leadership roles in their organizations by optimally applying their combined strengths in engineering and management.

Reviews

"The book provides the necessary tools for modern managers to help manage technology and engineering operations. The second edition adds more contemporary topics, such as Ethics, Globalization, Creativity and Innovation."

—David Ben-Arieh - Kansas State University

Table of Contents

Introduction to Management Challenges for Engineers

Introduction

Definitions

Employment Trend in Industries

STEM Professionals as Effective Technical Contributors

Management and Leadership

Becoming Effective Managers in the New Millennium

Conclusions

References

THE FUNCTIONS OF ENGINEERING MANAGEMENT

Planning

Introduction

Types of Planning

Who Should Do the Planning?

Inexact Nature of Strategic Planning

Planning Roles of Engineering Managers

Tools for Planning

Planning Activities

Some Specific Advice on Planning

Conclusion

References

Organizing

Introduction

Definitions

Activities of Organizing

Organizing One’s Own Workplace for Productivity

Developing Organizational Structure

Enhancing Corporate Performance by Organizing: Examples

Concurrent Engineering Teams

Delegating

Establishing Working Relationships

Informal Organizations

Conclusion

References

Leading

Introduction

Styles of Leadership

Leading Activities

Deciding

Communicating

Motivating

Selecting Engineering Employees

Developing People

Special Topics on Leading

Conclusion

Appendix A: Factors Affecting One’s Influence on Others

Appendix B: Motivation of Mission-Critical People

References

Controlling

Introduction

Setting Performance Standards

Benchmarking

Measuring Performance

Evaluating Performance

Correcting Performance

Means of Control

General Comments

Control of Management Time

Control of Personnel

Control of Business Relationships

Control of Projects

Control of Quality

Control of Knowledge

Conclusion

References

BUSINESS ESSENTIALS FOR ENGINEERING MANAGERS

Cost Accounting for Engineering Managers

Introduction

Product or Service Costing

Application of ABC in Industry

Risk Analysis and Cost Estimation under Uncertainty

Miscellaneous Topics

Conclusions

Appendix A: Basic Terms in Cost Accounting

Appendix B: Cost Analysis

Appendix C: Time Value of Money and Compound Interest Equations

Appendix D: Depreciation Accounting

Appendix E: Inventory Accounting

Appendix F: Derivation of Single Payment Compound Amount Factor

Appendix G: Derivation of Uniform Series Compound Amount Factor

Appendix H: Derivation of Annual Cost Computation Equations

Appendix I: Conversion of a Probability Density Function to Its Cumulative Distribution Function

References

Financial Accounting and Management for Engineering Managers

Introduction

Financial Accounting Principles

Key Financial Statements

Fundamentals of Financial Analysis

Balanced Scorecard

Capital Formation

Capital Assets Valuation

Conclusion

Appendix A: T-Accounts

Appendix B: Financial Risks

Appendix C: Derivation of an Infinite Series

Appendix D: Derivation of the Dividend Growth Model

Appendix E: Derivation of PVGO

References

Marketing Management for Engineering Managers

Introduction

Function of Marketing

Market Forecast: Four-Step Process

Market Segmentation

Product/Service Strategy

Pricing Strategy

Marketing Communication (Promotion)

Distribution (Placement) Strategy

Physical Evidence

Process Design

People

Customers

Other Factors Affecting Marketing Success

Conclusion

Appendix A: Product Concept Testing Program (Air Cleaners)

Appendix B: Consumer Survey and Market Research

Appendix C: New Product Development

References

ENGINEERING LEADERSHIP IN THE NEW MILLENNIUM

Engineers as Managers/Leaders

Introduction

Career Path of a Typical Engineer

Factors Affecting Promotion to Manager

Factors Causing Engineers to Fail as Managers

Leaders and Managers

Leadership Styles, Qualities, and Attributes

Leadership Skills for the Twenty-First Century

Unique Contributions Expected of Engineering Managers

Career Strategies for the Twenty-First Century

Take-Charge Formula

Conclusion

Appendix A: Ten Factors for Survival and Success in Industry (Alexander and Watson 2013)

Appendix B: Seven Most Common Reasons for Career Failures

Appendix C: Tips on Coping for First-Time Supervisors and Managers

Appendix D: How to Manage One’s Own Superiors

References

Creativity and Innovation

Introduction

Creativity and Creative Thinking Strategies

Generation of New Products/Services Ideas by the DeepThink Methodology

Fundamentals of Innovations

Innovation Management

Selected Innovation Practices in Industry

Conclusions

Appendix A: DeepThink Question-Based Prompts

Appendix B: Selected Examples of Creative Ideas That Demonstrate the Use of DeepThink Methodologies

References

Ethics in Engineering Management and Workplace

Introduction

Ethics in the Workplace

Guidelines for Making Tough Ethical Decisions

Corporate Ethics Programs

Affirmative Action and Workforce Diversity

Global Issues of Ethics

Conclusion

References

Operational Excellence

Introduction

Tools for Achieving Operational Excellence

Implementation of Operational Excellence

Conclusions

Appendix: "Service" Model

References

Globalization

Introduction

Global Trends and Commerce

United Nations Statistics and Goals

Great Philosophical Debate about Globalization

Impact of Catastrophic Events on Globalization

New Opportunities Offered by Globalization

Preparation for Globalization

Globalization Drivers

Implementation Issues Related to Globalization

Quality of Global Leadership

Production Engineering in a Global Economy

Job Migration Induced by Globalization

Conclusion

References

Engineering Management in the New Millennium

Introduction

Future Trends

Old Economy and Knowledge Economy Companies

Characteristics of Progressive Companies

Transition to the Knowledge Economy

Personal Strategies for the Future

Contributions in the New Millennium

The Challenges Ahead

Conclusions

References

Appendix: Selected Engineering Management and Business Cases

About the Author

C. M. Chang, PhD, MBA, is an adjunct professor emeritus at the Department of Industrial and Systems Engineering, State University of New York at Buffalo, NY, where he has taught engineering management for over 25 years and served, for a brief period of time, as its director of service engineering master degree program, after having retired from Praxair, a Fortune 100 company after 25 years. He holds five U.S. patents and has published a large number of technical articles in journals and conference proceedings, including the First Edition of "Engineering Management: Challenges in the New Millennium," which won the "Best IAMOT Book Awards of 2007," and "Service Systems Management and Engineering: Creating Strategic Differentiation and Operational Excellence," which won the "Best IAMOT Book Awards 2011," plus several other books. He also is a registered professional engineer.

Subject Categories

BISAC Subject Codes/Headings:
BUS101000
BUSINESS & ECONOMICS / Project Management
TEC009000
TECHNOLOGY & ENGINEERING / Engineering (General)
TEC009060
TECHNOLOGY & ENGINEERING / Industrial Engineering
TEC020000
TECHNOLOGY & ENGINEERING / Manufacturing