Essentials for the Improvement of Healthcare Using Lean & Six Sigma: 1st Edition (e-Book) book cover

Essentials for the Improvement of Healthcare Using Lean & Six Sigma

1st Edition

By D.H. Stamatis

Productivity Press

463 pages

Purchasing Options:$ = USD
Hardback: 9781439846018
pub: 2010-11-30
$98.95
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eBook (VitalSource) : 9780429251115
pub: 2010-11-30
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Description

Essentials for the Improvement of Healthcare Using Lean & Six Sigma is all about real and immediate quality improvement. Written by D.H. Stamatis, a renowned expert in organizational development and quality, the book addresses concerns that can be ameliorated with minimal government intervention.Detailing immediate paths for improvement fundame

Table of Contents

The Four Critical Issues in Healthcare. Directions of Improvement in Healthcare. Mechanics of Change. Transition of Groups to Teams. Logistical Issues of Teams. Effects of Change in Healthcare. Customer Satisfaction. Understanding the Process. Using Six Sigma Methodology for Improvement. Using Lean Methodology for Improvement. Understanding Measurement. Primary Care. Immediate Applications for Information Technology (IT) in Healthcare. Project Selection. Understanding and Utilizing ISO 9000 Standards. Understanding and Utilizing the Malcolm Baldrige National Quality Program.

About the Author

Dr.Stamatis is a specialist in Management Consulting, Organizational Development and Quality Science. He has taught Project Management, Operations Management, Logistics, Mathematical Modeling and Statistics for both graduate and undergraduate levels at Central Michigan University, University of Michigan, and Florida Institute of Technology.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS041000
BUSINESS & ECONOMICS / Management
BUS070050
BUSINESS & ECONOMICS / Industries / Manufacturing Industries
MED002000
MEDICAL / Administration