Five Steps to Strengthen Ethics in Organizations and Individuals draws on research and history to present effective tools to strengthen organizational ethics. Focusing on key topics such as the planning fallacy, moral disengagement, moral courage, the illusion of ethical superiority, confirmation bias, groupthink, whistleblowers, mindfulness and mindlessness, making authentic apologies, and more, this book discusses specific positive actions that get results and avoid common pitfalls. Research findings and examples from organizations—including missteps by the Veterans Administration, Penn State University, the APA, General Motors, Enron, and Wells Fargo—inform the strategies this book presents and highlight lessons in organizational ethics. Scholars, researchers, professionals, administrators, students, and others interested in organizational studies and ethics will find this unique book essential in training and practice.
Table of Contents
Chapter 1: Understanding the Challenges and Seizing the Opportunities to Strengthen Ethics in Organizations and Individuals
Chapter 2: A Remarkable Organization Runs into Trouble
Chapter 3: Making Codes Work
Chapter 4: "Your Call is Very Important to Us": Finding and Closing Gaps
Chapter 5: Waking the Watchdogs: Overcoming Silence and Gaining Strength from Critics, Whistleblowers, and Bearers of Bad News
Chapter 6: Recognizing and Avoiding Common Stumbles over Hueristics and Other Sources of Bias
Chapter 7: Finding Moral Courage and Putting It to Work
Kenneth S. Pope is a licensed psychologist and Fellow of the Association for Psychological Science. He served as chair of the Ethics Committees of the American Board of Professional Psychology and the American Psychological Association.
'We expect the very best from Pope, and this must-read ethics guide delivers. Scrupulously researched, this landmark contribution will be indispensable to all organizations and individuals committed to ethical decision-making and behavior, and to courses on ethics and organizational psychology.' —Martin Drapeau, Professor of Counselling Psychology and Psychiatry, McGill University; Editor in Chief of Canadian Psychology/Psychologie Canadienne
'Ken Pope has done it again. Here is a timely, clear, well-researched, action-oriented book replete with organizational examples which is designed to get organizations and individuals to fortify their ethical stance. This book is essential reading for those studying or working in organizations.' —Judie Alpert, Professor of Applied Psychology, New York University
'Once again, Ken Pope shows courageous leadership and guides by stellar example. Using research findings and examples from well-known ethical missteps from major American organization icons, Pope shows how and why we all can strengthen ethics at work.' —Joan M. Cook, Associate Professor, Yale School of Medicine; Lecturer, Yale School of Management
'This engaging new book by Ken Pope is essential reading for everyone who believes all organizations—non-profit and for-profit—should model idealized ethical standards, top-down from the CEO and bottom-up from the kitchen and mail room staff. Honoring what is best in our human nature creates a new generation of Everyday Heroes.' —Phil Zimbardo, Professor Emeritus of Psychology, Stanford University; Author of The Lucifer Effect; President of The Heroic Imagination Project