This practical and engaging book provides a coherent approach to global business responsibility and ethics based on the latest research, theory, and practice. The authors incorporate numerous interesting and current real world examples to support the argument that corporations need to - and can - identify and implement processes that foster ethical conduct, ensure basic human rights, protect the natural environment, and enhance social justice wherever businesses operate around the globe. "Global Business Citizenship" combines elements of political theory, stakeholder relationships, business ethics, corporate social performance, accountability and measurement, and organizational change. Its practical approach encompasses "best practices" in stakeholder management, experiments in applying corporate values to local conditions, and social environmental auditing and reporting. Focusing on the strategic alignment and change management process for implementing business citizenship principles and practices, it is an essential supplement for any course concerned with ethics and social responsibility in today's global business climate.
Preface; Acknowledgments; 1. An Invitation to Global Business Citizenship; 2. What's Wrong with the Status Quo?; 3. The Lens of Global Business Citizenship; 4. Principles, Codes, and Policies: The Guidance System for Global Business Citizenship; 5. The Principle of Accountability and Processes of Stakeholder Engagement; 6. Cases in Implementing GBC Stakeholder Engagement; 7. Building the Citizen Company: The Principles of Organizational Change (Nice Theory, But Will It Work?); 8. Organizational Change the GBC Way: Cases in Implementation; 9. The Practice of Accountability: GBC Measurement and Reporting; 10. Cases in Implementing Stakeholder Accountability; 11. System-Level Learning and the Payoff in Reputation; 12. The Promise of Global Business Citizenship; Notes; About the Authors; Index.