Global Tourism and Informal Labour Relations: The Small Scale Syndrome at Work, 1st Edition (Paperback) book cover

Global Tourism and Informal Labour Relations

The Small Scale Syndrome at Work, 1st Edition

By Godfrey Baladacchino

Routledge

Purchasing Options:$ = USD
Paperback: 9781138880641
pub: 2015-04-10
$64.95
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Hardback: 9780720122480
pub: 1997-10-23
$260.00
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eBook (VitalSource) : 9780203770900
pub: 2013-08-21
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Description

The worldwide expansion of the tourism industry creates many encounters between global agents and local forces, yet the host-guest interaction is rarely considered from the point of view of the experience of work. This study documents and discusses such a global-local encounter, based on fieldwork carried out in hotels in Barbados and Malta. Insight is drawn from a review of such issues as recruitment, promotion, redundancy, discipline, security, communication, expertise, total quality management iniatives, trade unionism and industrial action.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS035000
BUSINESS & ECONOMICS / International / General
BUS038000
BUSINESS & ECONOMICS / Labor
BUS081000
BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism