In this timely critique of federal procedures, the authors identify the underlying causes of the current overload of information/paperwork in government and provide some tools that can be used by officials concerned with more effective management.
1. Introduction 2. Bureaucratic and Political Dynamics 3. Counter-Incentives and Other Information Control Techniques 4. The Use of lnformation as an Indicator of Value 5. The Value/Burden Calculus: A Technique for Improving Information Management Practices 6. Comparative Agency Analysis: A Technique for Streamlining Information Activities 7. Comparative Administrative Practices: Three Case Studies 8. Management Information Systems 9. Federal Evaluation Practices 10. The Case for Compensation 11. Conclusions: Recommendations and an Agenda for Future Research