This book serves as a technical yet practical risk management manual for professionals working with water and wastewater organizations. It provides readers with a functional comprehension of water and wastewater operations as well as a broad understanding of industry derivations and various stakeholder interconnectivity. This knowledge is imperative, as most administrative professionals are proficient in their respective areas of expertise but sometimes lack fluency on the broader technical aspects of their organization’s purpose, operations, and externalities. It also examines risk management best practices and provides an actionable review of doing the right thing, the right way, every time through a combination of core risk management principles. These include enterprise, strategic, operational, and reputational risk management, as well as risk assessments, risk/frequency matrixes, checklists, rules, and decision-making processes. Finally, the book addresses the importance of risk transfer through insurance policies and provides best practices for the prudent selection of these policies across different scenarios.
- Provides an understanding of water and wastewater technical operations to properly implement sound risk management and insurance programs.
- Emphasizes the importance of building well-designed, resilient systems, such as policies, processes, procedures, protocol, rules, and checklists that are up to date and fully implemented across a business.
- Offers a detailed look into insurance policy terms and conditions and includes practical checklists to assist readers in structuring and negotiating their own policies.
Handbook of Risk and Insurance Strategies for Certified Public Risk Officers and Other Water Professionals combines practical knowledge of technical water/wastewater operations along with the core subjects of risk management and insurance for practicing and aspiring professionals charged with handling these vital tasks for their organizations. Readers will also gain invaluable perspective and knowledge on best-in-class risk management and insurance practices in the water and wastewater industries.
Table of Contents
PART I Operations for Public Water Systems Operations for Public Water Systems: Introduction Chapter 1 Public Water System Overview Chapter 2 Water Quality, Characteristics, and Treatment Chapter 3 Water Monitoring Chapter 4 Water Hydraulics and Flow Measurement Chapter 5 Pumping Water Chapter 6 Drinking Water Conveyance and Distribution Chapter 7 Public Service Management, Water Treatment Infrastructure, and Energy Conservation Chapter 8 Plant Safety PART II Operations for Publicly Owned Treatment Works (POTW) Operations for Publicly Owned Treatment Works (POTW): Introduction Chapter 9 Operations for Publicly Owned Treatment Works (POTW) Chapter 10 Wastewater Operators, References, Models, and Terminology Chapter 11 Basic Wastewater Microbiology Chapter 12 Basic Wastewater Ecology Chapter 13 Plant Security Chapter 14 Wastewater Treatment PART III Practical Risk Management for Public Water/Wastewater Systems Practical Risk Management for Public Water/Wastewater Systems: Introduction Chapter 15 Risk, Risk Management, and Critical Infrastructure Chapter 16 Emergency Management, Business Continuity, and Sustainability Chapter 17 Risk Management for Value Creation and Preservation Chapter 18 Risk Management Process – Risk Identification and Analysis Chapter 19 Risk Management Process: Risk Treatment Selection, Implementation, and Monitoring PART IV Insurance Essentials for Public Water/Wastewater Systems Insurance Essentials for Public Water/Wastewater Systems: Introduction Chapter 20 Property Policy Chapter 21 Commercial General Liability (CGL) Policy Chapter 22 Public Officials and Management Liability (POML) Policy Chapter 23 Business Auto Coverage (BAC) Policy Chapter 24 Commercial Crime (Crime) Policy Chapter 25 Miscellaneous Policies
Frank R. Spellman is a retired assistant professor of Environmental Health at Old Dominion University, Norfolk, Va. and author of over 60 books. Spellman has been cited in more than 400 publications; serves as a professional expert witness; incident/accident investigator for the U.S. Department of Justice and a private law firm; and consults on Homeland Security vulnerability assessments (VAs) for critical infrastructure including water/wastewater facilities nationwide. Dr. Spellman lectures on sewage treatment, water treatment and homeland security and health and safety topics throughout the country and teaches water/wastewater operator short courses at Virginia Tech (Blacksburg, VA). He holds a BA in public Administration; BS in Business Management; MBA; Master of Science, MS, in Environmental Engineering and PhD Environmental Engineering. Paul Fuller is an insurance professional specializing in public water/wastewater systems. He is a director of the American Association of Water Distribution & Management (AAWD&M), CEO of Allied Public Risk, LLC (a national Managing General Underwriter exclusively focused on public entities and public water/wastewater systems), and Insurance Administrator for the California Association of Mutual Water Companies Joint Powers Risk & Insurance Management Authority (JPRIMA). Throughout his 25+ year career, Paul has underwritten thousands of public water/wastewater systems and overseen tens of thousands of claims throughout the United States. His past industry experience includes: President, Alteris, Inc.; Wholesale & Specialty Programs Operations (WSPO) President, Glatfelter Insurance Group; and President, S.N. Potter Insurance Agency, Inc. He holds the Chartered Property Casualty Underwriter (CPCU) designation, a California Water Operator license (D2/T1), a California qualified Claims Manager license, and is nationally licensed as a Property & Casualty Agent and Surplus Lines Broker. Paul is a frequent speaker on risk management and emerging issues. Dr. Lori Medders serves as the Joseph F. Freeman Distinguished Professor of Insurance for the Walker College at Appalachian State University. Prior to joining ASU, she was on faculty at Florida State University (risk and insurance, 2009-2017), Georgia State University (risk and insurance, 1999-2008), and Georgia Southern University (finance, 1994-1998).