Developing Consistency Across Shifts in Residential and Health Settings
This book is about that idea and how it can be used to develop consistency across shifts in residential and health settings. It demonstrates that passing information productively from one shift to another is not about the information itself, but about the context in which the passing takes place.
Table of Contents
Foreword -- Introduction -- The Problem of the Traditional Handover -- The Systemic Handover -- Some Theoretical Considerations -- Some Ideas which have Influenced the Development of the Systemic Handover -- Circular Questioning and Reflexive Questioning -- The Systemic Handover Interview -- The Systemic Handover Interview -- Consumer Feedback -- Conclusion -- A Personal Reframing -- A Final Exercise