Healthcare Systems Ergonomics and Patient Safety 2011: Proceedings on the International Conference on Healthcare Systems Ergonomics and Patient Safety (HEPS 2011), Oviedo, Spain, June 22-24, 2011, 1st Edition (Pack - Book and CD) book cover

Healthcare Systems Ergonomics and Patient Safety 2011

Proceedings on the International Conference on Healthcare Systems Ergonomics and Patient Safety (HEPS 2011), Oviedo, Spain, June 22-24, 2011, 1st Edition

Edited by Sara Albolino, Sebastiano Bagnara, Tommaso Bellandi, Javier Llaneza, Gustavo Rosal-Lopez, Riccardo Tartaglia

CRC Press

250 pages

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Pack - Book and CD: 9780415684132
pub: 2011-06-02
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The vision of HEPS is represented by the bridge connecting the past and future of healthcare services, as well as ergonomists and clinicians, patients and providers. Previous HEPS conferences (Florence 2005 and Strasbourg 2008) successfully contributed to highlight and develop the contribution of ergonomics to patient safety, thanks to the participation of researchers, practitioners and patient advocates.

The third HEPS conference held in Oviedo, Spain from 22-24 June, 2011 was jointly organized by IEA, AEE and SIE and focused on the challenges healthcare ergonomics faces in designing healthcare services as the co-product of the interaction between clinicians and patients. HEPS 2011 deals in particular with specific tracks dedicated to patient centred design of biomedical devices, intelligent information systems and clinical pathways for the acute and chronic conditions.

Oviedo has shown to be an enchanting venue to host HEPS. Its convivial atmosphere has favoured the interactions between ergonomists, clinicians and patients. The scientific contributions and the patient stories successfully intertwined in the plenary and interactive sessions, to finally evolve in a consensus document on healthcare ergonomics and patient safety.

Table of Contents



Main Lectures

Patient handling interventions

People—designing competences for patient safety

Cognitive processes and clinical decision making

Naturalistic decision making and sensemaking process in the clinical teams

Human error in clinical pathways

Healthcare ergonomics litigations

Communicating the healthcare experience

Designing the healthcare experience

Inside stories: The patient’s experience

Designing patients’ participation

Designing competences for patient safety

Elder people and safety

System reliability and patient safety

Resilience engineering for patient safety

Simulation for training

Healthcare quality and ergonomics

Care in hospital, ambulatory settings, long-term care and at home

Organizational culture/climate and patient safety

Error analysis methods

Organizational design of healthcare systems

Clinical risk management and medical performances

Homecare and safety

Evidence based design

Wayfinding and layout

Healthcare architecture and organization

Safety by design

Information technology and learning reporting systems

Design for usability for surgical and medical devices

Healthcare information technology, such as electronic health record, computerized provider order entry, bar coding medication administration

Human-computer interaction and usability

Maintenance of biomedical devices and patient safety

New services and tools for patient safety

Medication errors

Infection control

Risks in OR, ICU and ER

Errors in radiology and laboratory

Patient falls

Methods for benchmarking of the best practices

Occupational stress

Patient handling ergonomics and muscleskeletal disorders

Occupational injuries and accidents

Epidemiological approaches


Subject Categories

BISAC Subject Codes/Headings:
TECHNOLOGY & ENGINEERING / Industrial Health & Safety