This book starts with the basic premise that a service is comprised of the 3Ps-products, processes, and people. Moreover, these entities and their sub-entities interlink to support the services that end users require to run and support a business. This widens the scope of any availability design far beyond hardware and software. It also increases t
An Availability Primer. Availability Theory and Practice. Vendors and High Availability. Clouds and Virtualization. Appendices and Hard Sums.