This title, first published in 1993, addresses two questions: can evaluation research function as a surrogate market in non-profit organisations to measure, value, and assess the goods and services they provide? And second, can the findings from an evaluation process be incorporated as a service accomplishment element into the accounting information published by non-profit organisations? This title will be of interest to students of business studies.
Table of Contents
1. Introduction 2. Review of Literature and Related Research 3. Research Methodology 4. Findings of Expectations Questionnaire 5. Findings of the Experience Questionnaire 6. Results of the Research 7. Summary and Conclusion; Appendix A; Appendix B; Bibliography; Index