IS Management Handbook: 7th Edition (Hardback) book cover

IS Management Handbook

7th Edition

Edited by Carol V. Brown

Auerbach Publications

808 pages

Purchasing Options:$ = USD
Hardback: 9780849398209
pub: 1999-10-28
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Description

In systems analysis, programming, development, or operations, improving productivity and service - doing more with less - is the major challenge. Regardless of your management level, the Handbook gives you the advice and support you need to survive and prosper in the competitive environment. It is the only comprehensive and timely source of technical and managerial guidance, providing expert information on the latest IT management techniques from top IS experts.

This edition explains state-of-the-art technologies, innovative management strategies, and practical step-by-step solutions for surviving and thriving in today's demanding business environment. The IS Management Handbook outlines how to effectively manage, adapt and integrate new technology wisely, providing guidance from 70 leading IS management experts in every important area. This reference enables its readers to ensure quality, contain costs, improve end-user support, speed up systems development time, and solve rapidly changing business problems with today's IS technology.

Table of Contents

Section 1 Achieving Strategic IT Alignment

1 The New Enabling Role of the IT Infrastructure, Jeanne W. Ross and John F. Rockart

2 Partnering Roles of the IS Executive, Carol V. Brown, Ephraim R. McLean, and Detmar W. Straub

3 Knowledge Management--Coming Up the Learning Curve, Ray Hoving

4 The CIO Role in the Era of Dislocation, James E. Showalter

5 The IS Executive and Strategic Planning, Philip N. James

6 Integrated Systems Planning: A Holistic Model, Yannis A. Pollalis

7 Strategic Information Technology Planning and the Line Manager's Role, Robert Heckman

8 Managing Advanced Information Technology, Louis Fried

9 Moving the IT Workforce to a Client/Server Environment, Eileen Birge

10 Redesigning the IT Organization for the Information Age, Bernard H. Boar

11 Successfully Hiring and Retaining IT Personnel, John P. Murray

12 Preparing for the Outsourcing Challenge, N. Dean Meyer

13 IT Performance Turnaround--The Outsourcing Alternative, Richard D. Hays

14 Support Services Outsourcing, William J. Beaumont

15 Managing the IT Procurement Process, Robert Heckman

16 Control of Information Systems Outsourcing, S. Yvonne Scott

Section 2 Designing and Operating an Enterprise Infrastructure

17 Client/Server Computing: Politics and Solutions, Steve Guynes and John Windsor

18 Culture Change: A Client/Server Enabler, Stewart L. Stokes, Jr.

19 Shifting to Distributed Computing, Richard Ross

20 Improving Data Center Productivity and Effectiveness, John P. Murray

21 U.S. Telecommunications Today, Nicholas Economides

22 Operating Standards for LANs, Leo Wrobel

23 Virtual Networking Management and Planning, Trenton Waterhouse

24 Successful Network Implementations, Patrick McBrayer

25 Integrating Electronic Messaging Systems and Infrastructures, Dale Cohen

26 Data Warehousing Concepts and Strategies, Stefan M. Neikes, Sumit Sircar, and Bijoy Bordoloi

27 Data Marts: Plan Big, Build Small, John van den Hoven

28 A Framework for Developing Enterprise Data Warehouses, Ali H. Murtaza

29 Data Mining: Exploring the Corporate Asset, Jason Weir

30 Data Conversion Fundamentals, Michael Zimmer

31 Quality Information Services, Joe R. Briones

32 Information Systems Audits: What's in It for Executives? Vasant Raval and Uma G. Gupta

33 Key Factors to Strengthen the Disaster Contingency and Recovery Planning Process, Michael J. Cerullo and Virginia Cerullo

34 Taking an Adaptive Approach to IS Security, Christopher Klaus

Section 3 Providing Application Solutions

35 IT-Enhanced Productivity and Profitability, William R. King

36 Agents Delivering Business Intelligence, Roberto Vinaja and Sumit Sircar

37 Analyzing Agents for Electronic Commerce, Shouhong Wang

38 Java: The Language and Its Supporting Technologies, V. Ramesh

39 The Methodology Evolution: From None, to One-Size-Fits-All, to Eclectic, Robert L. Glass

40 Strategic Use of JAD, Michael C. Kettelhut

41 User-Centered Design, James J. Kubie, L.A. Melkus, R.C. Johnson, Jr., and G.A. Flanagan

42 Database Development Methodology and Organization, Sanjiv Purba

43 Project Success and Customer Needs, Richard H. Deane, Thomas B. Clark and A.P. (Dennis) Young

44 Win-Win Projects,Stanley H. Stahl

45 Managing the User/IS Relationship, Ann S. Angel

46 Reengineering Project Challenges, Varun Grover, Seung Ryul Jeong, and James T.C. Teng

47 Managing Development in the Era of Complex Systems, Hugh W. Ryan

48 Meeting the Software Challenge, Sami J. AlBanna and Joe Osterhaus

49 Analyses of Software Quality and Auditing, David C. Chou and Amy Y. Chou

50 Software Testing Basics and Guidelines, Christine B. Tayntor

51 Ethical Responsibility for Software Development, Janice C. Sipior and Burke T. Ward

Section 4 Exploiting Web Technologies

52 Commerce Opportunities in Electronic Markets, James A. Senn

53 E-Commerce Issues for External Web Sites, Andrew Urbaczewski and Leonard M. Jessup

54 Developing Corporate Intranets, Diana Jovin

55 Designing a Business-Justified Intranet Project, Richard L. Ptak

56 Expanding the Reach of Electronic Commerce: The Internet EDI Alternative, James A. Senn

57 Implementing and Supporting Extranets, Phillip Q. Maier

58 Internet Security and Firewall Policies, William Hugh Murray

59 Implementing the First Web Site, Lee A. Freeman and Leonard M. Jessup

60 Internet Acceptable Usage Policies, James E. Gaskin

Section 5 Facilitating Knowledge Work

61 Helping Users Help Themselves, James A. Larson and Carol L. Larson

62 Supporting Telework, Heikki Topi

63 Information Sharing Within Organizations, Randall H. Russell

64 End-User Computing Control Guidelines, Ron Hale

65 Control Issues in End-User Computing and Applications, Sandra Allen-Senft and Frederick Gallegos

66 Reviewing End-User Applications, Steven M. Williford

Index

Subject Categories

BISAC Subject Codes/Headings:
BUS083000
BUSINESS & ECONOMICS / Information Management
COM032000
COMPUTERS / Information Technology