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IS Management Handbook book cover

7th Edition

IS Management Handbook

Edited By Carol V. Brown Copyright 1999

    In systems analysis, programming, development, or operations, improving productivity and service - doing more with less - is the major challenge. Regardless of your management level, the Handbook gives you the advice and support you need to survive and prosper in the competitive environment. It is the only comprehensive and timely source of technic

    Section 1 Achieving Strategic IT Alignment 1 The New Enabling Role of the IT Infrastructure, Jeanne W. Ross and John F. Rockart 2 Partnering Roles of the IS Executive, Carol V. Brown, Ephraim R. McLean, and Detmar W. Straub 3 Knowledge Management--Coming Up the Learning Curve, Ray Hoving 4 The CIO Role in the Era of Dislocation, James E. Showalter 5 The IS Executive and Strategic Planning, Philip N. James 6 Integrated Systems Planning: A Holistic Model, Yannis A. Pollalis 7 Strategic Information Technology Planning and the Line Manager's Role, Robert Heckman 8 Managing Advanced Information Technology, Louis Fried 9 Moving the IT Workforce to a Client/Server Environment, Eileen Birge 10 Redesigning the IT Organization for the Information Age, Bernard H. Boar 11 Successfully Hiring and Retaining IT Personnel, John P. Murray 12 Preparing for the Outsourcing Challenge, N. Dean Meyer 13 IT Performance Turnaround--The Outsourcing Alternative, Richard D. Hays 14 Support Services Outsourcing, William J. Beaumont 15 Managing the IT Procurement Process, Robert Heckman 16 Control of Information Systems Outsourcing, S. Yvonne Scott Section 2 Designing and Operating an Enterprise Infrastructure 17 Client/Server Computing: Politics and Solutions, Steve Guynes and John Windsor 18 Culture Change: A Client/Server Enabler, Stewart L. Stokes, Jr. 19 Shifting to Distributed Computing, Richard Ross 20 Improving Data Center Productivity and Effectiveness, John P. Murray 21 U.S. Telecommunications Today, Nicholas Economides 22 Operating Standards for LANs, Leo Wrobel 23 Virtual Networking Management and Planning, Trenton Waterhouse 24 Successful Network Implementations, Patrick McBrayer 25 Integrating Electronic Messaging Systems and Infrastructures, Dale Cohen 26 Data Warehousing Concepts and Strategies, Stefan M. Neikes, Sumit Sircar, and Bijoy Bordoloi 27 Data Marts: Plan Big, Build Small, John va

    Biography

    Carol V. Brown

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