IT management and staff are called upon to perform the almost-impossible tasks of evaluating, purchasing, integrating, and maintaining complex IT systems, and directing these systems to meet the ever-changing goals of an organization. Add to that the spending restraints of a down economy, and IT managers find themselves in need of a thoughtful, real-world guide that can maximize resources and bring efficiency to often chaotic environments.
IS Management Handbook, Eighth Edition details how IT professionals can align people, information, and technology with the strategic goals of an organization. The handbook offers technical and business insight from dozens of leading names from the technology sector, with a major focus on maximizing the performance of existing resources during tough economic times.
The handbook provides the information that allows IT managers to effectively organize people and processes, and efficiently integrate and maintain infrastructure, applications, support systems, e-business tools, and databases.
Table of Contents
ACHIEVING STRATEGIC IT ALIGNMENT
Strategic IT Capabilities
IT Leadership Roles
DESIGNING AND OPERATING AN ENTERPRISE INFRASTRUCTURE
Managing a Distributed Computing Environment
Developing and Maintaining the Networking Infrastructure
Quality Assurance and Control
Security and Risk Management
PROVIDING APPLICATION SOLUTIONS
New Tools and Applications
Systems Development Approaches
Software Quality Assurance
LEVERAGING E-BUSINESS OPPORTUNITIES
E-Business Strategy and Applications
Security and Privacy Issues
FACILITATING KNOWLEDGE WORK
Providing Support and Controls
Supporting Remote Workers
[This book] provides very useful information for Information Technology managers on the State of the Art management techniques from a number of practicing IS experts. The comprehensive information contained within the book provide guidelines to IT professionals from the various perspectives such as systems analysis, quality assurance and control, systems development and improving productivity and services.
E-Streams, Vol. 7, No. 5 - May 2004